On Demand Webinars

Convoso offers contact center webinars with best practices, product explainers, executive panels, and industry-specific
guidance to improve your outbound lead gen efforts. Explore our webinar library now.
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Ahead of the Curve with Michele Shuster – A Compliance Update

We’ll keep this short and sweet… call center compliance is always evolving, sometimes at a mile a minute. Let us help. We’re hosting a quarterly webinar series with Managing Partner, Michele Shuster, from MacMurray & Shuster. We will discuss the latest compliance updates (including the TCPA and other regulatory agency priorities), best practices on maintaining your reputation, consumer privacy regulations and more. RSVP for each webinar individually or check the box to auto-register for the rest of the series (don't worry if you can't attend them all, we will share a recording after each webinar for anyone who registers).

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Webinar: How to Scale Your Solar Business via Effective Lead Gen and Tech

The right technology stack and lead generation best practices can set you apart from your competition. In this expert panel, we'll dive into the different tools and techniques that can boost your revenue.

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Call Center Compliance Update at the Lead Gen Roadshow

Understand the latest developments in call center and TCPA compliance with the help of experts on a panel hosted by Convoso.

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Inc. 5000 Panel: Insights from the Fastest-Growing Lead Gen Companies| Webinar

Get insights from the leaders of the fastest-growing lead generation companies who joined Convoso at a recent panel.

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Unlock the Full Potential of Solar Leads

In this Webinar Convoso CEO Nima Hakimi talks to Heather Griffin, Co-CEO & President of Colossus about the current landscape of the Solar industry, including which regulations to keep an eye on, the small number of potential customers, and commercial vs. residential opportunities. They continue with a discussion of tools to keep you competitive, and how to be smart with acquiring and working your leads in the solar space with a detailed breakdown of the customer journey.

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Michigan’s More Comprehensive Mini-TCPA Bill: What It Is and What It Could Mean for Lead Gen

Convoso's Lisa Leight talks to TCPA World Czar Eric Troutman about the most well thorough and well researched mini-TCPA bill yet. If passed, Michigan's new bill has wide ranging implications for outbound call centers and could become the new standard for bills of this kind in other states. Eric and Lisa dive into the details, from the fine print to potential fines proposed in the new bill, and how it differs from prior bills in Oklahoma and Florida.

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Powerful and Easy-To-Use

Our cloud-based software gives you the most advanced dialer solution for sales and lead generation teams. With an intuitive interface and award winning customer support, it’s easy to get agents onboarded and working productively.
Find out how you can
dramatically boost ROI
for your company.

Webinar: How My Contact Center Wins: Best Practices For A Successful Outbound Operation

In this Webinar guest David Stodolak, President of Solar Direct Marketing, talks to Convoso CEO Nima Hakimi about what makes for a successful Outbound Call Center, including getting high quality leads, working from a good script, and maintaining a practice of quality assurance. Tips on assessing your "type" of Call Center are also discussed. Later, they take questions from attendees.

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Webinar: TCPA Litigation Trends and the Technology That’s There to Help

The new legal realities of the Post-Facebook era, the practical impacts on call center operations, how to utilize technology to support compliant dialing, and more topics are covered in this session. Host: Nima Hakimi, CEO and Co-Founder, Convoso Guests: Arvell Craig, Director of Compliance Services, DNC.Com Christine Reilly, Manatt Phelps & Phillips

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How to Handle TCPA Regulations & Fight Lead Fraud

Convoso and Anura Solutions have teamed up with the ‘TCPA Czar,’ Eric Troutman, to discuss: ad fraud, the latest in TCPA regs and rulings, and how to support compliance in your dialing & lead conversion process.

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Washington State Mini-TCPA- Eric Troutman Reviews New Law

When it comes to call center compliance, there’s one thing we know for certain: legislators rarely make it any simpler. Decision-makers and stakeholders in sales and marketing have long had to worry about overnight changes in the realm of federal TCPA compliance and enforcement. But lately, it’s individual states who have been getting in on the action. The latest state to pass and enact its own mini-TCPA law: Washington, whose House Bill (H.B.) 1497 took effect on June 9, 2022. To get the skinny on this new law, Convoso’s Lisa Leight sat down with Eric J. Troutman, one of the country’s leading compliance experts and litigators. Watch their conversation in the video here—or read the transcript of their discussion below.

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The Court Ruling that “May Change Everything” for Lead Generation: Berman v. Freedom Financial Network

Host Lisa Leight, VP of Marketing at Convoso, talks to Eric Troutman (Troutman firm) to get the details on the Berman v. Freedom Financial Network ruling in the Ninth Circuit Court of Appeals, and to find out why this decision will have a significant impact on the Lead Generation industry.They discuss what it means for a website's agreement terms to be "reasonably conspicuous", the legal ramifications of not complying with this new ruling, and much more.

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Lead Gen Compliance and TCPA News in 2022: What Call Centers Need to Know

Watch this Convoso webinar to get the latest TCPA updates and news on FCC, FTC, and state-level changes that are affecting lead gen compliance in 2022.

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Sign up for a free trial or demo of our product today, or
call us for more information at: 1 (888) 512-2143

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