Intro and Audience Poll – 0:00
TCPA Litigation Trends: The Top 10 Impacts of Facebook v. Duguid 10:58
Christine Reilly delves into the top 10 impacts of the US Supreme Court’s 2021 ruling in the case of Facebook v. Duguid, which centered around the definition of an autodialer.
The Data Behind TCPA Lawsuit Trends – 36:41
Arvell Craig shares data behind these TCPA litigation trends, including the average number of daily TCPA filings, the breakdown between class action and individual suits, and the most active litigators that DNC.com has scrubbed from client lists.
TCPA Compliance Tips – 49:31
The panel breaks down a range of tips to help support TCPA compliance at your call center in the current regulatory landscape, covering everything from disclosures to call blocking.
Outbound Calling Best Practices – 55:16
Nima Hakimi discusses the importance of having the right dialing technology when trying to stay on top of ever-changing TCPA trends and regulations.
Wrap-Up – 1:04:21
The panel wraps up the day’s webinar and shares their contact information.
