Monitor performance in real time.
Now you can get customized data and performance reports - instantly. The Convoso dashboard collects and displays statistics in real time. Track and compare the success of individual agents, lists, and campaigns. Use performance data to improve handling time, raise customer satisfaction, and meet service level agreements.
KPI's in Real Time
Keep a Pulse on Your Business
Fully Customizable to Suit Your Needs
Assess Your Contact Rate in Real Time
“Convoso has lowered our agent wait times between live calls from 30 seconds to 15 seconds and their real time reporting enables us to make necessary changes on the fly to keep performance at peak levels. As a result, we’ve increased productivity across our customer programs by 26%.”
– James Anderson | CEO, Sales Gen
Choose Actions Based on Valuable Metrics
Understand Which Lists are
Performing & Which Aren’t
Set custom KPIs and performance metrics.
Pick your most important performance metrics, and prioritize them in your dashboard. Choose from an extensive list of KPIs, including contact rate and agent availability. Then apply your own filters to extract the most important information. Showcase data from all your reports and campaigns with customized colors and designs.
Multiple Dialing Modes
Local Caller ID
TCPA Compliance Tools
Two Way Texting
Robust Lead Management
Caller ID Reputation Scoring
Our monthly contracts are designed to help you make money not lose it.
Team of industry experts just phone call, email, or chat away to support your needs.
We specialize in boosting client contact rates through innovative technology.
Powerful and secure cloud based solutions with maximized up-time.
Restful APIs make our software powerful with almost any third party systems.
Manage leads, reporting, agents, and more in one end to end platform.