Use Preview Dialer for TCPA Compliance and Speed to Lead

An outbound preview dialer allows call center agents to view information from prospects’ CRM records prior to manually dialing. Preview dialing is the foundation of the Convoso Click-to-Comply™ product, and is used by organizations to maintain compliance with the TCPA when reaching out to leads without express-written consent. Preview dialer software is also used to dial high-intent leads when you need to reach them fast and ensure an agent is always available to talk. Because leads are dialed one at a time, there is virtually no drop rate so many organizations use a preview dialer to maximize their customer experiences.