Reporting & Platform

Call center reporting tools with real-time data insights

Elevate performance and insights with real-time analytics, robust reporting & deep platform integrations

Our customers say it best

“The reporting is leaps and bounds better than what we've seen on on other applications.”
Danny Greeson, Founder and CEO, eQuoto

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Optimize costs, empower data-driven decision-making, and maximize ROI

Significantly reduce overhead and complexity and lower total cost of ownership (TCO) with an all-in-one contact center solution.

Real-time insights

Track and compare the success of individual agents, lists, and campaigns in real-time.

Easy accountability

From your customizable dashboard, admins and managers can schedule reports to automatically send key metrics to the call center owner and executive team.

Historical trends

Understand the big picture of agent, lead, and list performance by analyzing the data over the time period of your choice, whether that’s by the hour, day, week, month, quarter.

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The leading AI-powered sales platform for fueling growth

Elevate call center efficiency with robust platform capabilities and dynamic real-time analytics

Embrace data-driven decision making and drive growth

Manage the metrics that matter most with real-time and historical contact center analytics. Convoso offers robust reporting and highly customizable administrative and agent dashboards for instant insights that help drive operational and strategic goals.

Enhance connectivity, integrate your favorite applications, and maintain recording compliance

Our open APIs make it easy for you to integrate our dialer with any major third-party applications. Secure call recording storage solutions ensure easy data accessibility and compliance.

Monitor agent performance

Ensure agents meet and exceed performance standards through real-time monitoring and feedback. Dominate end-user management with easy-to-use admin and agent experiences that make onboarding a breeze.

The Convoso difference

Continuous innovation and a commitment to building the very best sales contact center solution means you get more. More conversations, more conversions, more revenue. That’s what our customers love about Convoso.

Powerful workflow automation

Best-in-class voicemail detection

Superior caller ID reputation management

Faster speed to lead

Robust compliance tools

More integrations. Fewer silos.

Integration is easy with our open API that lets you connect with your CRM, call center and other essential applications.

Our open API makes it easy to integrate our dialer with any major third-party application.

Improve efficiency and productivity within an integrated solution.

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