Cutting edge technology for lead-gen call centers

The Convoso Advantage

Next-generation software that changes it all
Increased Conversions

Innovative tools and system automation help our customers generate a lasting performance boost in conversions.
Increased Contact Rates

Forget 10×1 dial ratios due to poor contact rates; Convoso customers get a lot more talk time with their data.
Increased Flexibility

Provision new agents and phone numbers within seconds! Scale up OR down safely with granular reporting.

Intelligent customer experience optimization

Convoso houses an entire suite of applications that are aimed at making the customer experience an efficient and effective one. Convoso’s automation makes life easier for admins by allowing agents to focus on what really matters: your customers. By utilizing game-like mechanics within our platform’s built-in learning management system agents become more motivated to learn and retain new training materials — helping them deliver more top tier customer interactions.

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Convoso has enabled us to better leverage staff. We now have much lower wait times for inbound callers, higher customer service scores, and the real time reporting enables us to make necessary changes on the fly to keep performance at peak levels. In fact, we’ve increased productivity across our customer programs by 26% with Convoso.

James AndersonCEO, Sales Gen

Relying on the stability and up-time performance of their platform, we’ve been able to grow from just a handful to over 50 agents using Convoso. It has helped us tremendously with managing our inbound calls and accounts.

Anderson SchoenrockCEO, ScanDigital

Our productivity level has dramatically improved. We went from working one campaign at a time to working five or six campaigns at a time, from multiple locations. The growth of Iconic is directly related to Convoso’s abilities to support what we do.

Brett JacobsonVP of Operations, Iconic Partners

They really try to understand all of their different customers . Specifically, what their customers actually do. Whether it’s sales, customer service, what have you. But they really think of how their system can really be the best it can be for all of their different customers.

Jonathan Wigand University Bound

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