We used to dial 30-40% more data with the previous system because it didn’t have the right tools — We were over-dialing.
Mike Velardi SVP, Resource Marketing Corp.
The better dialer for better business
Boost contact rates by 30%
Convert more with fewer leads
Manage productivity of remote agents
Make compliant data profitable
Get real-time insight into list profitability
Since we launched Convoso, we gained the resources to hire an additional 45 agents and our contact rates increased by 30%.
Christopher Robinson CEO, Ascent Mortgage Resource Group
Easy to use! Amazing support that helps optimize your account. Call lists last a lot longer and dial thresholds really help control data. Reporting is amazing and the customizable dashboard is awesome as well!
MarissaEnver Solar
Our lead to transfer rate has increased steadily from 2% to 8% since starting with Convoso. When you’re talking about hundreds of thousands of leads, that’s a huge increase.
Tom Carolan Founder and Owner, Digital Market Media
The single best asset has been Convoso’s Power Dialer. It’s allowed us to slash wait times. My reps now have 2 to 3 times the conversations they used to, and it’s made a significant impact on our bottom line.
Mike Kelly Sales Manager, Insurance Line One
Great ROI comes from great tools
Omnichannel
Voice, SMS, email, voicemail drops, virtual agent
Multiple dialing modes
Power, predictive, progressive, preview
Redial/recycle logic
Superior automated lead follow-up
Real-time reporting
Versatile, advanced & customizable
Lead Management
Robust, fast, intuitive, automated
TCPA Compliance
Tools across all communication channels
FEATURES THAT SET US APART
Customizable Dashboards
Prioritize your most important performance metrics and track KPIs in real time. Base decisions on detailed analytics to optimize list and agent performance. Showcase campaign reports with customizable colors and designs. Empower agents with easy-to-use, streamlined dashboards.
FEATURES THAT SET US APART
Dynamic Scripting
Reduce training time and costs with smart dynamic scripting that adapts in real time to individual caller responses. Streamline calls, improve transfer rates, and amplify lead revenue with cross marketing opportunities.
FEATURES THAT SET US APART
Caller ID Reputation Management
Expand your connection rates and opportunities to convert leads with local caller IDs. Manage your caller ID reputation with our proprietary recycle logic that redials your local caller ID leads based on a custom schedule. Get results without getting flagged.
FEATURES THAT SET US APART
Automated Workflow Dialing
Boost connection rate by automating lead follow up using customized triggers tailored to each lead. Schedule staggered callbacks at the optimum time, avoiding predictability.
Request a Demo
Learn how you can maximize both compliance and productivity in your call center.
TCPA Compliance
Ensure compliance with TCPA guidelines as well as state and local laws with Convoso’s easy-to-use tools, including call time restrictions, call recordings, call logs, opt-outs, or scrubbing against DNC lists.
SUCCESS STORY
John Gallagher, Solar Industry CFO
“I really appreciate the metrics that are available. There are a variety of KPIs and they’re all really valuable to the ultimate profitability of the business. Profitability for me is everything.”
SUCCESS STORY
Billy Ness, Bradley Lead Group
“We increased average contact rate by over 30% and utilized a lot fewer leads, which has saved tens of thousands of dollars. Workflow Automation maximized lead lists for optimal agent utilization rates and increased our list penetration rate significantly.” Read More…
SUCCESS STORY
Kyle Anderson, Digital Market Media
“Previously, our redial capability greatly hindered performance and ROI – we were dialing through too many leads inefficiently. We optimized the disposition-based redial workflow, and attached automated remarket strategies within Convoso, such as email drip automation. The robust caller ID management has made a big difference.” Read More…
SUCCESS STORY
Christopher Robinson, Ascent Mortgage
“We’ve gained the capital and resources to hire an additional 45 agents, increase contact rates from 40% to 70%, and streamline efficiency from an intuitive and user-friendly platform.” Read More…
SUCCESS STORY
Chris Cantrell, US Health Advisors
“Convoso can produce more sales at the best times. I really enjoy the SMS feature and email drip campaigns, because they’re texting and emailing in the background and grabbing customers digitally rather than calling…Convoso brings the business to you rather than making you go after it.”
Discover what Convoso can do for you.
Once you see the power & flexibility of this software and experience our outstanding support, you’ll know why our customers love our cloud-based solution.
