Predictive dialing increases agent efficiency by automatically adjusting dial speed based on advanced algorithms, resulting in more productive live calls.
Cloud-based Automated Calling Software
Take control of your workflow with multiple dialing modes.
Whether you’re leading an aggressive sales campaign or contacting current clients, Convoso provides you with powerful tools to suit your workflow, including multiple dialing modes.
Multiple Dialing Modes
Progressive dialing assigns a pre-determined number of lines to each agent and automatically dials after a set number of seconds/minutes.
In preview mode, your agents will have time to read notes on the lead before manually dialing for a more informed and qualified call.