Introducing Convoso's StateTracker

The Convoso StateTracker™ is the only campaign management tool designed specifically to support compliance with the new Mini-TCPA state laws.

Watch the short video to learn how this exciting new tool can support compliance for your outreach.

Support Compliance with State Regulations

Convoso StateTracker™ is the only campaign management tool built specifically to support compliance with the new state laws [aka, Mini-TCPA laws] impacting outbound call centers.

StateTracker allows Convoso customers to dial into complex state regulatory environments with more confidence by creating automated checks and balances.

These extra controls can be configured in a single location, making it easier for dialing administrators to set up special rules for each state and reducing the risk of human error that can lead to costly lawsuits.

Support compliance with state regulations

Dial with more confidence

Create checks and balances

Reduce the risk of human error

It’s been an asset for our call center to have Convoso. It adapts really well to a growing business, it gives you all the tools necessary to manage that growth in a sustainable way, without sacrificing your quality, without sacrificing compliance.

Diego C.

Call Center Operations Manager, Digital Market Media

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Build processes around compliance

Avoid contacting leads too many times per day

Assign rules based on zip codes or area codes

Build Processes to Support Compliance

Note: We highly recommend working with your legal counsel to design processes around compliance.

StateTracker can help supplement those efforts by creating rules directly within Convoso that help prevent a lead from being contacted too many times in a day.

Rules can be assigned based on area codes and zip codes to help create controls that fit with your data, and different rules can be built for different states. This allows your team to create checks and balances for each set of regulations you need to comply with.

Powerful and Easy To Use

Our cloud-based software gives you the most advanced dialer solution for sales and lead generation teams. With an intuitive interface and award winning customer support, it’s easy to get agents onboarded and working productively.
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The State Regulatory Environment is Constantly Evolving

Over the past few years, states like Florida, Oklahoma, and Washington have passed their own laws governing outbound sales calls. More states are on a path to passing their own legislation, and it has become more important than ever for outbound call centers to be laser focused on compliance.

We can never guarantee compliance with the TCPA or state regulations, but Convoso works with the country’s top TCPA lawyers to help build solutions that support compliance for our customers. Our CEO is on the board of the Consumer Consent Council, which is dedicated to helping the industry self-regulate.

DISCLAIMER: The information on this page, and related links, is provided for general education purposes only and is not legal advice. Convoso does not guarantee the accuracy or appropriateness of this information to your situation. You are solely responsible for using Convoso’s services in a legally compliant way and should consult your legal counsel for compliance advice. Any quotes are solely the views of the quoted person and do not necessarily reflect the views or opinions of Convoso.

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