Introducing Convoso's StateTracker
The Convoso StateTracker™ is the only campaign management tool designed specifically to support compliance with the new Mini-TCPA state laws.
Watch the short video to learn how this exciting new tool can support compliance for your outreach.
Introducing Convoso's StateTracker
The Convoso StateTracker™ is the only campaign management tool designed specifically to support compliance with the new mini TCPA state laws.
Watch the short video to learn how this exciting new tool can support compliance for your outreach.Support Compliance with State Regulations
Convoso StateTracker™ is the only campaign management tool built specifically to support compliance with the new state laws [aka, Mini-TCPA laws] impacting outbound call centers.
StateTracker allows Convoso customers to dial into complex state regulatory environments with more confidence by creating automated checks and balances.
These extra controls can be configured in a single location, making it easier for dialing administrators to set up special rules for each state and reducing the risk of human error that can lead to costly lawsuits.
Support compliance with state regulations
Dial with more confidence
Create checks and balances
Reduce the risk of human error
Support Compliance with State Regulations
Support compliance with state regulations
Dial with more confidence
Create checks and balances
Reduce the risk of human error
At Convoso, we make compliance a top priority.
That’s why we built the State Attempt Tracker, which is the only campaign management tool built specifically to support compliance with the new laws governing outbound call centers at the state level.
State Attempt Tracker allows Convoso customers to dial into states with complex regulatory environments with more confidence by creating automated checks and balances.
These extra controls can be configured in a single location, making it easier for dialing administrators to set up special rules for each state and reducing the risk of human error that can lead to costly lawsuits.
“It’s been an asset for our call center to have Convoso. It adapts really well to a growing business, it gives you all the tools necessary to manage that growth in a sustainable way, without sacrificing your quality, without sacrificing compliance.”
Diego C.
Call Center Operations Manager, Digital Market Media
Reach more leads faster and skyrocket your sales team's revenue
Learn how you can 3x contact rates
Book a demo
Build processes around compliance
Avoid contacting leads too many times per day
Assign rules based on zip codes or area codes
Build Processes to Support Compliance
Note: We highly recommend working with your legal counsel to design processes around compliance.
StateTracker can help supplement those efforts by creating rules directly within Convoso that help prevent a lead from being contacted too many times in a day.
Rules can be assigned based on area codes and zip codes to help create controls that fit with your data, and different rules can be built for different states. This allows your team to create checks and balances for each set of regulations you need to comply with.
Build Processes to Support Compliance
Build processes around compliance
Avoid contacting leads too many times per day
Assign rules based on zip codes or area codes
We highly recommend working with your legal counsel to design processes around compliance. State Attempt Tracker can help supplement those efforts by creating rules directly within Convoso that help prevent a lead from being contacted too many times in a day.
Rules can be assigned based on area codes and zip codes to help create controls that fit with your data, and different rules can be built for different states. This allows your team to create checks and balances for each set of regulations you need to comply with.
Powerful and Easy To Use
Find out how you can
dramatically boost ROI
for your company.
Powerful and
Easy-To-Use
Find out how you can
dramatically boost ROI
for your company.
Powerful and
Easy-To-Use
Find out how you can dramatically
boost ROI for your company.
The State Regulatory Environment is Constantly Evolving
Over the past few years, states like Florida, Oklahoma, and Washington have passed their own laws governing outbound sales calls. More states are on a path to passing their own legislation, and it has become more important than ever for outbound call centers to be laser focused on compliance.
We can never guarantee compliance with the TCPA or state regulations, but Convoso works with the country’s top TCPA lawyers to help build solutions that support compliance for our customers. Our CEO is on the board of the Consumer Consent Council, which is dedicated to helping the industry self-regulate.
DISCLAIMER: The information on this page, and related links, is provided for general education purposes only and is not legal advice. Convoso does not guarantee the accuracy or appropriateness of this information to your situation. You are solely responsible for using Convoso’s services in a legally compliant way and should consult your legal counsel for compliance advice. Any quotes are solely the views of the quoted person and do not necessarily reflect the views or opinions of Convoso.
Why Convoso?
White Glove Customer Care
Award winning support team to get the most out of the Convoso solution
More Connections
Boost contact rates by up to 3x through innovative technology
Avoiding Spam Likely
Fully manage caller ID reputation with a comprehensive set of tools and services
Profitability
Make more money with fewer leads
Reliability
Powerful and secure cloud-based solutions with maximized up-time
Powerful Reporting
Drive better outcomes and improve efficiency with real time and historical analytics
Why Convoso?
White Glove Customer Care
Award winning support team to get the most out of the
Convoso solution.
More Connections
Boost contact rates by up to 3x through innovative technology
Avoiding spam likely
Fully manage caller ID reputation with a comprehensive set of
tools and services.
Profitability
Make more money with fewer leads
Reliability
Powerful and secure cloud-based solutions with
maximized up-time
Powerful reporting
Drive better outcomes and improve efficiency with real time and historical analytics.
Why Convoso?
White Glove Customer Care
Award winning support team to get the most out of the
Convoso solution.
More Connections
Boost contact rates by up to 3x through innovative technology
Avoiding spam likely
Fully manage caller ID reputation with a comprehensive set of
tools and services.
Profitability
Make more money with fewer leads
Reliability
Powerful and secure cloud-based solutions with
maximized up-time
Powerful reporting
Drive better outcomes and improve efficiency with real time
and historical analytics.
Our Solutions
- Caller ID Reputation Management
- Answering Machine Detection
- Multiple Dialing Modes
- Automation
- Speed to Lead
- Reporting and Analytics
- TCPA Compliance Tools
- Robust Lead Management
- Omnichannel
- Skills Based Routing
- Dynamic Scripting
- Open API
Our Solutions
- Caller ID Reputation Management
- Multiple Dialing Modes
- Speed to Lead
- TCPA Compliance Tools
- Omnichannel
- Dynamic Scripting
- Answering Machine Detection
- Automation
- Reporting and Analytics
- Robust Lead Management
- Skills Based Routing
- Open API
Our Solutions
- Caller ID Reputation Management
- Answering Machine Detection
- Multiple Dialing Modes
- Automation
- Speed to Lead
- Reporting and Analytics
- TCPA Compliance Tools
- Robust Lead Management
- Omnichannel
- Skills Based Routing
- Dynamic Scripting
- Open API
Have more questions?
Learn more about Convoso and our industry-leading contact center platform today.
Sign up for a demo of our product today, or call us for more information at: 1 (888) 512-2143
Have more questions?
Sign up for a demo of our product today, or call us for more information at: 1 (888) 512-2143
Have more questions?
industry-leading contact center platform today.
Sign up for a demo of our product today, or call us for more information at: 1 (888) 512-2143
Your Privacy Choices
