Automatic Call
Distribution Software

Skills based
routing

Route each inbound call to the agent with the skills and skill levels best suited to close the sale, set an appointment, or determine the transfer.

Designate agents to handle callbacks from outbound campaigns and leverage Convoso’s dynamic scripting to improve close rates.

Reach more leads faster and skyrocket your sales team's revenue

Learn how you can 3x contact rates

Book a demo

Call blending

Connect more leads with each agent by allowing them to work both inbound and outbound interactions. Prioritize calls based on lead quality and conversion rates to route individuals most likely to buy to agents quickly.

Slow outbound dialing efforts when inbound volume increases, or refocus agents on outbound campaigns if a batch of hot leads need to be reached fast.

Powerful and Easy To Use

Our cloud-based software gives you the most advanced dialer solution for sales and lead generation teams. With an intuitive interface and award winning customer support, it’s easy to get agents onboarded and working productively.

Find out how you can
dramatically boost ROI
for your company.

If we could limit licensure costs by allowing them to, say, perform for us during the first 30 days of employment, we can rate them and figure out if they’re going to make it or not. And then we can follow through with buying more licenses on a big scale, which saves us a tremendous amount of money.

David Zamani

Managing Partner, Get Health-e

Inbound queues

Route leads correctly and handle simple tasks or inquiries by using an intelligent virtual agent (IVA) or IVR. While leads are on hold, include attention retainers such as queue position updates or play hold music to keep leads on the line until an agent is available.

Offer an option for leads to get a call back so they don’t have to wait on hold.