Answering Machine Detection

Turn more answered calls into real conversations

More real people. Fewer voicemails. Faster agent connections.

See for yourself with a live demo

Make more of every answer and every agent hour

Recognize more real people

Convoso's machine-learning AMD is trained on millions of real-call audio samples to recognize more of the ways people naturally answer the phone. This helps more live answers reach agents instead of being mistaken for voicemail.

Keep voicemails away from agents

Convoso's advanced AMD keeps more answering machines from reaching agents, reducing unproductive interruptions and allowing them to spend more time talking to prospective customers.

Connect agents faster

Convoso now identifies human answers in approximately 1.4 seconds, then connects an agent in about 200 milliseconds after detection. That fast handoff helps reduce the awkward silence that can cause prospects to hang up before a conversation begins.

Our customers say it best

“Your AMD, it’s superior. All my agents are actually talking on the phone rather than waiting and listening...”
Ariel Ayalon, Operations Manager, Senior Healthcare Advisors

Download case study

4.5 / 5 ▪ 395+ reviews
4.5 / 5 ▪ 250+ reviews
4.5 / 5 ▪ 190+ reviews
4.5 / 5 ▪ 395+ reviews
4.5 / 5 ▪ 60+ reviews

The Convoso difference

Continuous innovation and a commitment to building the very best sales contact center solution means you get more. More conversations, more conversions, more revenue. That’s what our customers love about Convoso.