Best Predictive Dialer Software for
Call Centers & Sales Teams

Best Predictive Dialer Software for Call Centers & Sales Teams

Best Predictive Dialer Software for Call Centers & Sales Teams

The fastest, most powerful Predictive Dialer for sales and lead generation teams

Convoso’s predictive dialer software has the power to help your contact center maximize productivity and improve contact rates by up to 300%. Keep your agents on the phone with interested buyers while Convoso’s intelligent predictive dialer determines how many calls to place per agent while minimizing drop rates.

The fastest, most powerful predictive dialer for sales and lead generation teams

Minimize Downtime

Maximize Connections

Multiply Sales

Take advantage of skills-based routing to ensure each inbound call is handled by the agent best suited to handle the interaction. Set agent skills and skill levels to ensure each lead is matched with the right agent to close a sale, set an appointment or determine where to transfer the call next. Improve handle time and maintain service levels by designating agents to handle callbacks from outbound campaigns, and leverage Convoso’s dynamic scripting skills to improve close rates.

Learn how you can maximize both compliance and productivity in your call center.

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Actual results from Convoso customers

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How Convoso’s Hosted Predictive Dialer Accelerates Productivity

Convoso's Predictive Dialer Can Boost Your Contact Rates by up to 3X

Ready to improve your outbound call center's productivity?
Convoso’s cloud-based predictive dialer software dramatically improves productivity for high volume sales and lead generation outbound campaigns.
Are you frustrated by wasted agent time?
Accelerate agent efficiency by increasing talk time and decreasing wait time. The advanced algorithms of our hosted predictive dialer deliver more live conversations so your agents can focus on converting sales and not waiting around for connections or wasting time with unanswered calls.
Are you constantly keeping tabs on agent idle time between calls?
Save manager time and money by letting our predictive dialer software do the work. This smarter solution automatically adjusts dialing rates based on a strategic balance of agent availability and successful connections.

Powerful and Easy To Use

Our cloud-based software gives you the most advanced dialer solution for sales and lead generation teams. With an intuitive interface and award winning customer support, it’s easy to get agents onboarded and working productively.
Find out how you can
dramatically boost ROI
for your company.

Powerful and
Easy-To-Use

Our cloud-based software gives you the most advanced dialer solution for sales and lead generation teams. With an intuitive interface and award winning customer support, it’s easy to get agents onboarded and working productively.
Find out how you can
dramatically boost ROI
for your company.

Powerful and
Easy-To-Use

Our cloud-based software gives you the most advanced dialer solution for sales and lead generation teams. With an intuitive interface and award winning customer support, it’s easy to get agents onboarded and working productively.
Find out how you can dramatically
boost ROI for your company.

What is a Predictive Dialer?

The best predictive dialer software delivers an intelligent outbound dialing system that predicts agent availability, automatically calibrates the dialing rate, and connects agents to live prospects.

The predictive dialer for call centers places calls to multiple numbers/leads at the same time, only routing to a live agent when a contact answers their phone. The dialer automatically decreases or increases the number of simultaneous calls based on the percent of dropped calls you want to maintain.

What is Dialer Software?

Dialer software, often referred to simply as a dialer, is a type of call center software equipped to handle the dialing of customers’ phone numbers. Of course, these days leading dialer software options are also capable of incorporating text messages, email, and other outreach methods as part of an omnichannel approach.

Dialer software is an important tool for driving maximum call center efficiency and agent productivity. 

What is a Predictive Dialer Used For?

Predictive dialers are designed to reach the most people in the shortest amount of time. Today’s best predictive dialer systems utilize advanced algorithms to help high-volume outbound call centers minimize wait time, maximize talk time, and drive more conversions.

How Does a Predictive Dialer Work?

Calls are dialed at either a predefined rate or a rate based on variables such as agent availability or past call duration. After dialing the call, if the predictive dialer is used in tandem with answering machine detection software, the predictive dialer “listens” for an answer. When a live person answers, the call will be quickly transferred to a live agent. This listening ability allows the dialer to screen out calls that receive a busy signal or are answered by fax machines, voicemail systems, or answering machines. 

Learn more about how predictive dialers work.

Learn More About How Predictive Dialers Work

Learn more about how predictive dialers work, the benefits, and what to look for when choosing the best predictive dialer software for your company.

How Predictive Dialers Work

Learn more about how predictive dialers work, the benefits, and what to look for when choosing the best predictive dialer software for your company.

How Predictive Dialers Work

Learn more about how predictive dialers work, the benefits, and what to look for when choosing the best predictive dialer software for your company.

Convoso’s 5 multiple dialing modes in one powerful auto dialing system.

Choose the auto dialer software that works best for your outbound call center.

Predictive Dialing

The best predictive dialer software delivers an intelligent outbound dialing system that predicts agent availability, automatically calibrates the dialing rate, and connects agents to live prospects. The system places calls to multiple numbers/leads at the same time, only routing to a live agent when a contact answers their phone. The dialer automatically decreases or increases the number of simultaneous calls based on the percent of dropped calls you want to maintain (for example: if you set it to 3% it will make less calls if you have dropped 3% of your calls already).

Power Dialing

Power dialing is an intelligent outbound dialing mode that chooses new contacts as soon as the previous call ends. This mode automatically calls multiple numbers at the same time for each agent and only connects the call to an agent when a person answers their phone. However, unlike the predictive dialing mode, power dialing doesn’t automatically adjust the dial level.

Preview Dialing

Preview is an intelligent outbound dialing mode that allows agents to make calls manually. Agents have time to read notes on the lead for a more informed and qualified call. This method is most commonly used to call businesses in which a certain amount of research is needed before they place the call.

Progressive Dialing

This additional outbound dialing mode allows agents to pull up customer records prior to placing a call, however, unlike the Preview Dialing mode, this mode will automatically make the call after a predefined amount of time.

Voice Broadcasting

Voice broadcasting allows you to get your message across to large customer bases quickly and efficiently. If you need to make an announcement, spread the word on a new promotion, or simply want to notify people of a new update, you can do it instantly.

Get more productivity from your outbound contact center with these Convoso tools.

How Convoso's Outbound Predictive Dialer Boosts Your Contact Rates

What if your agents could only spend their valuable time talking to potential customers? What if managers no longer had to spend so much time monitoring and tweaking their dialing rate? A leading predictive dialer system makes it possible?

When it comes to power, Convoso’s outbound predictive dialer software is second to none. Switch to the best predictive dialer solution available to get to leads faster and get to more of them, without the long agent wait times in between connections and without all the answering machines, busy signals, voicemail disconnections, and unanswered calls.

By leveraging intelligent algorithms, our cloud-based predictive dialer automates the most efficient dialing pace based on agent availability and connects agents only to live prospects. Not only will your contact center increase its agent utilization and manager efficiency but it will also boost its speed to lead, its contact rates, and its revenue opportunities. That’s a formula for greater productivity and profitability.

Don’t just take our word for it. Our satisfied customers in industries ranging from marketing and insurance to solar and financial services have seen contact rates grow up to 400% after switching to Convoso—and that’s on top of the gains in productivity and efficiency for both managers and agents.

See what customers are saying about the Convoso cloud predictive dialer software.

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Have more questions?

Learn more about Convoso and our industry-leading contact center platform today.

Sign up for a demo of our product today, or call us for more information at: 1 (888) 512-2143

chat bubble-purple

Have more questions?

Learn more about Convoso and our industry-leading contact center platform today.

Sign up for a demo of our product today, or call us for more information at: 1 (888) 512-2143

chat bubble-purple

Have more questions?

Learn more about Convoso and our
industry-leading contact center platform today.

Sign up for a demo of our product today, or call us for more information at: 1 (888) 512-2143