Best Predictive Dialer Software for
Call Centers and Sales Teams

The fastest, most powerful predictive dialer for sales and lead generation teams

Ready to improve your outbound call center’s productivity?
Convoso’s cloud-based predictive dialer software dramatically improves productivity for high volume sales and lead generation outbound campaigns.
Are you frustrated by wasted agent time?
Are you constantly watching the dialer or keeping tabs on agent idle time between calls?
Save manager time and money by letting our predictive dialer software do the work. This smarter solution automatically adjusts dialing rates based on a strategic balance of agent availability and successful connections.

MULTIPLY SALES.

MAXIMIZE CONNECTIONS

MINIMIZE DOWNTIME.

What is a Predictive Dialer?

The best predictive dialer software delivers an intelligent outbound dialing system that predicts agent availability, automatically calibrates the dialing rate, and connects agents to live prospects.

The predictive dialer for call centers places calls to multiple numbers/leads at the same time, only routing to a live agent when a contact answers their phone. The dialer automatically decreases or increases the number of simultaneous calls based on the percent of dropped calls you want to maintain.

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How Predictive Dialers Work

Learn more about how predictive dialers work, the benefits, and what to look for when choosing the best predictive dialer software for your company.

How Convoso’s Hosted Predictive Dialer Accelerates Productivity

Convoso’s predictive dialer software has the power to help your contact center operate at maximum performance and profitability. Lower downtime, while experiencing more connections, more conversations. With higher revenue from more sales, you’ll see a stronger ROI. Here’s how our predictive dialer system will help you accelerate productivity.
  • Automate efficient dialing pace

  • Connect agents only to live prospects

  • Increase agent utilization

  • Boost contact rate

  • Cut agent wait time between conversations

  • Bypass answering machines, busy signals, voicemail, disconnections, and unanswered calls

  • Support TCPA compliance

  • Save management time

Choose the auto dialer software that works best for your outbound call center.

The best predictive dialer software delivers an intelligent outbound dialing system that predicts agent availability, automatically calibrates the dialing rate, and connects agents to live prospects.

The system places calls to multiple numbers/leads at the same time, only routing to a live agent when a contact answers their phone. The dialer automatically decreases or increases the number of simultaneous calls based on the percent of dropped calls you want to maintain (for example: if you set it to 3% it will make less calls if you have dropped 3% of your calls already).

Power dialing is an intelligent outbound dialing mode that chooses new contacts as soon as the previous call ends. This mode automatically calls multiple numbers at the same time for each agent and only connects the call to an agent when a person answers their phone. However, unlike the predictive dialing mode, power dialing doesn’t automatically adjust the dial level.
Preview is an intelligent outbound dialing mode that allows agents to make calls manually. Agents have time to read notes on the lead for a more informed and qualified call. This method is most commonly used to call businesses in which a certain amount of research is needed before they place the call.
Intelligent outbound dialing mode: This mode allows agents to pull up customer records prior to placing a call, however, unlike the Preview Dialing mode, this mode will automatically make the call after a predefined number of seconds/minutes.
Voice broadcasting allows you to get your message across to large customer bases quickly and efficiently. If you need to make an announcement, spread the word on a new promotion, or simply want to notify people of a new update, you can do it instantly.
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Predictive Dialing vs Power Dialing – Which one should you choose?

Learn about the key differences between predictive and power dialing. Which dialing mode is best for different businesses?

Powerful and Easy-To-Use

Our cloud-based software gives you the most advanced dialer solution for sales and lead generation teams. With an intuitive interface and award winning customer support, it’s easy to get agents onboarded and working productively.

Find out how you can dramatically boost ROI for your company.