Best Predictive Dialer
Software for Call Centers
& Sales Teams

Best Predictive Dialer Software for Call Centers & Sales Teams

Best Predictive Dialer Software for Call Centers & Sales Teams

The fastest, most powerful Predictive Dialer for sales and lead generation teams

Convoso’s predictive dialer software has the power to help your contact center operate at maximum performance and profitability. Lower downtime, while experiencing more connections, more conversations. With higher revenue from more sales, you’ll see a stronger ROI. 

Minimize downtime

Maximize connections

Multiply sales

The fastest, most powerful predictive dialer for sales and lead generation teams

Minimize Downtime

Maximize Connections

Multiply Sales

Take advantage of skills-based routing to ensure each inbound call is handled by the agent best suited to handle the interaction. Set agent skills and skill levels to ensure each lead is matched with the right agent to close a sale, set an appointment or determine where to transfer the call next. Improve handle time and maintain service levels by designating agents to handle callbacks from outbound campaigns, and leverage Convoso’s dynamic scripting skills to improve close rates.
Ready to improve your outbound call center's productivity?
Convoso’s cloud-based predictive dialer software dramatically improves productivity for high volume sales and lead generation outbound campaigns.
Are you frustrated by wasted agent time?
Accelerate agent efficiency by increasing talk time and decreasing wait time. The advanced algorithms of our hosted predictive dialer deliver more live conversations so your agents can focus on converting sales and not waiting around for connections or wasting time with unanswered calls.
Are you constantly keeping tabs on agent idle time between calls?
Save manager time and money by letting our predictive dialer software do the work. This smarter solution automatically adjusts dialing rates based on a strategic balance of agent availability and successful connections.

Predictive Dialer Frequently Asked Questions

A predictive dialer is an outbound dialing solution that streamlines and accelerates outbound calls. By automatically placing calls from a database of contacts, a predictive dialer can connect agents with more prospects or customers. In the process, it will also predict call center agent availability, automatically calibrate the dialing rate, and connect agents to live prospects when they become available. Predictive dialers are typically used by sales and lead generation teams with a need for high-performance outbound calling.

Dialer software, often referred to simply as a dialer, is a type of call center software equipped to handle the dialing of customers’ phone numbers. Of course, these days leading dialer software options are also capable of incorporating text messages, email, and other outreach methods as part of an omnichannel approach.


Dialer software is an important tool for driving maximum call center efficiency and agent productivity. 

Predictive dialers are designed to reach the most people in the shortest amount of time. Today’s best predictive dialer systems utilize advanced algorithms to help high-volume outbound call centers minimize wait time, maximize talk time, and drive more conversions.

Calls are dialed at either a predefined rate or a rate based on variables such as agent availability or past call duration. After dialing the call, if the predictive dialer is used in tandem with answering machine detection software, the predictive dialer “listens” for an answer. When a live person answers, the call will be quickly transferred to a live agent. This listening ability allows the dialer to screen out calls that receive a busy signal or are answered by fax machines, voicemail systems, or answering machines. 

Learn more about how predictive dialers work.

How Predictive Dialers Work

Learn more about how predictive dialers work, the benefits,
and what to look for when choosing the best predictive
dialer software for your company.

How Predictive Dialers Work

Powerful and Easy To Use

Our cloud-based software gives you the most advanced dialer solution for sales and lead generation teams. With an intuitive interface and award winning customer support, it’s easy to get agents onboarded and working productively.
Find out how you can
dramatically boost ROI
for your company.

Powerful and
Easy-To-Use

Our cloud-based software gives you the most advanced dialer solution for sales and lead generation teams. With an intuitive interface and award winning customer support, it’s easy to get agents onboarded and working productively.
Find out how you can
dramatically boost ROI
for your company.

Powerful and
Easy-To-Use

Our cloud-based software gives you the most advanced dialer solution for sales and lead generation teams. With an intuitive interface and award winning customer support, it’s easy to get agents onboarded and working productively.
Find out how you can dramatically
boost ROI for your company.

Learn more about how predictive dialers work, the benefits, and what to look for when choosing the best predictive dialer software for your company.

How Predictive Dialers Work

Learn more about how predictive dialers work, the benefits, and what to look for when choosing the best predictive dialer software for your company.

Convoso’s 5 multiple dialing modes in one powerful auto dialing system.

Choose the auto dialer software that works best for your outbound call center.
The best predictive dialer software delivers an intelligent outbound dialing system that predicts agent availability, automatically calibrates the dialing rate, and connects agents to live prospects. The system places calls to multiple numbers/leads at the same time, only routing to a live agent when a contact answers their phone. The dialer automatically decreases or increases the number of simultaneous calls based on the percent of dropped calls you want to maintain (for example: if you set it to 3% it will make less calls if you have dropped 3% of your calls already).

Power dialing is an intelligent outbound dialing mode that chooses new contacts as soon as the previous call ends. This mode automatically calls multiple numbers at the same time for each agent and only connects the call to an agent when a person answers their phone. However, unlike the predictive dialing mode, power dialing doesn’t automatically adjust the dial level.

Preview is an intelligent outbound dialing mode that allows agents to make calls manually. Agents have time to read notes on the lead for a more informed and qualified call. This method is most commonly used to call businesses in which a certain amount of research is needed before they place the call.

Intelligent outbound dialing mode: This mode allows agents to pull up customer records prior to placing a call, however, unlike the Preview Dialing mode, this mode will automatically make the call after a predefined number of seconds/minutes.

Voice broadcasting allows you to get your message across to large customer bases quickly and efficiently. If you need to make an announcement, spread the word on a new promotion, or simply want to notify people of a new update, you can do it instantly.

Powerful and Easy To Use

Our cloud-based software gives you the most advanced dialer solution for sales and lead generation teams. With an intuitive interface and award winning customer support, it’s easy to get agents onboarded and working productively.
Find out how you can
dramatically boost ROI
for your company.

Powerful and
Easy-To-Use

Our cloud-based software gives you the most advanced dialer solution for sales and lead generation teams. With an intuitive interface and award winning customer support, it’s easy to get agents onboarded and working productively.
Find out how you can
dramatically boost ROI
for your company.

Powerful and
Easy-To-Use

Our cloud-based software gives you the most advanced dialer solution for sales and lead generation teams. With an intuitive interface and award winning customer support, it’s easy to get agents onboarded and working productively.
Find out how you can dramatically
boost ROI for your company.

What is a Predictive Dialer?

The best predictive dialer software delivers an intelligent outbound dialing system that predicts agent availability, automatically calibrates the dialing rate, and connects agents to live prospects. The predictive dialer for call centers places calls to multiple numbers/leads at the same time, only routing to a live agent when a contact answers their phone. The dialer automatically decreases or increases the number of simultaneous calls based on the percent of dropped calls you want to maintain.

How Convoso’s Hosted Predictive Dialer Accelerates Productivity

Get more productivity from your outbound contact center with these Convoso tools.

Learn how you can maximize both compliance and productivity in your call center.

Want more profit from your dialer?
See how with a live demo
chat bubble-purple

Have more questions?

Learn more about Convoso and our industry-leading contact center platform today.

Sign up for a demo of our product today, or call us for more information at: 1 (888) 512-2143

chat bubble-purple

Have more questions?

Learn more about Convoso and our industry-leading contact center platform today.

Sign up for a demo of our product today, or call us for more information at: 1 (888) 512-2143

chat bubble-purple

Have more questions?

Learn more about Convoso and our
industry-leading contact center platform today.

Sign up for a demo of our product today, or call us for more information at: 1 (888) 512-2143