About Our Contact Center Software Company

We're a team of outbound call center experts who share a common goal of helping our customers generate and convert more leads faster using the latest innovations in cloud-based omnichannel contact center software.

Careers at Convoso

Explore joining our team of dedicated innovators.

Our Company

Convoso is the leading innovator of cloud-based omnichannel contact center software that dramatically increases contact and lead conversion rates. Because our call center customers are our top priority, we're continuously developing solutions and supporting their growth with dedicated product experts.

Our Core Values

Building a great business starts with building a great culture.

Put Customers First

Teamwork Makes the Dream Work

Take Initiative

Work Hard, Play Hard

Be Positive

Our Mission

Our mission at Convoso is to provide our customers with products and services that will generate and convert more leads faster using the right channel, with the right message, and at the right time.


Our team is pushing the boundaries as the leading innovator in cloud-based outbound call center software.

Nima Hakimi


Nima Hakimi is the co-founder and CEO of Convoso. With over a decade of experience in starting various companies, his exceptional leadership has consistently navigated through the ups and downs of running a successful business. Nima’s clear vision for Convoso helped establish the core values that nurture the culture of the Company today. Prior to Convoso, Nima began his entrepreneurial spirit with the launch of an online advertising network with millions of users at its peak. Nima takes great pride in his customer’s success which is what drives him to constantly research the market space for solutions to challenges. He views Convoso as his family and goes above and beyond in providing the needed tools for the Company to succeed.

Fun Fact: He is the world’s #1 Laker fan. He’s even traveled last minute to other states to support “the purple and gold.``

Bobby Hakimi


Bobby Hakimi is the co-founder and visionary of Convoso. He is known as the mastermind behind our software and technology. His passion in new technologies drives him to constantly think outside the box, searching for the next BIG IDEA. His innovative research has allowed Convoso to be one of the most cutting-edge contact center solutions in the marketplace. Bobby has put together a bright, driven, and determined in-house development team whose main goal is to provide software with proven results. He has over a decade of telecommunication experience, which has been the driving force in our product development.

Fun Fact: One of Bobby’s hobbies and passions is aquariums and taking care of rare fish.

Phi Le


Phi Le joined Convoso in 2013, and has since established himself as one of the key members of the team. Along with establishing the core technology system, he is in charge of the development and implementation of the software. Phi has over 15 years of technical experience in software R&D and has the unique perspective of seeing solutions from a business perspective. He values hard work while promoting a collaborative environment for his team as well as the whole Company.

Fun Fact: Phi is an avid traveler who tries to travel at least once a month. He also speaks Vietnamese, German, French, Dutch and English!

Meg Mananian

Head of Operations

Meg Mananian is the Head of Operations at Convoso. She has several years of experience in public accounting and also the technology and healthcare industries. After joining the Convoso family, Meg has proven to be a valuable leader to her team as well as the whole company. She exemplifies the company’s core values in every aspect of her work and has acted as the “glue” that keeps us all together. Her motto is every problem has a solution.

Fun Fact: Meg has visited seven countries by the age of seven, you can say she ``traveled the world and the seven seas``!

Lisa Leight

VP of Marketing

Lisa joined the Convoso team after many years successfully leading marketing efforts of companies in the software, aerospace and technology industries. Earlier in her career she worked as a consultant for both McKinsey and Ernst & Young. She also co-founded Stanton Associates, a boutique consultancy helping middle market companies drive profitable growth. She received her BA and MBA from Stanford University.

Fun Fact: Lisa was born in the great state of Montana where she learned to fly fish from an early age.

Tom Smart

VP of Sales

Tom Smart started his career as an accomplished guitarist turned businessman from Ann Arbor Michigan, who personifies entrepreneurship, executive leadership, and operational excellence. Accomplishing 2 successful exits, he has founded and launched multiple start-ups, held leadership roles for top digital agencies, and most recently helped grow a SaaS software company to a successful acquisition by a PE.

With over 30 years of experience, he has produced nearly $100M in sales from fortune 500 brands, sports leagues, celebrities, and top agencies. His approach is anything but traditional, in fact he is sometimes described as being scrappy. Tom recognizes that people are the key to making things happen, and flourishes through mentoring and inspiring others to ignore traditional boundaries to become their very best.

Fun Fact: Tom is also a member of the Ventura County Sheriff Posse, Mounted Search and Rescue, and Large Animal Evacuation team.

Empower your admins to seize the day, every day

Convoso’s technology is built to cut downtime and costs by automating and housing your day-to-day routines and metrics in one easy-to-use platform. Call center owners and managers can operate with complete clarity through Convoso’s feature-rich admin portal and reporting console.

Make high-performance days the new normal in your call center.