Evolving The Modern Call Center

We're a team of call center experts who share a common goal of helping our customers generate and convert more leads faster using multi-channel marketing automation software.

Our Company

Convoso is an industry-leading provider of multi-channel marketing automation software. Our goal behind starting Convoso was to create a solution that would revolutionize the way call centers communicate with their customers.

Leadership

Explore joining the team that’s pushing the boundaries in marketing automation software.

Careers at Convoso

Explore joining the team that’s pushing the boundaries in telecom.

Nima Hakimi

CEO/Co-Founder

Nima Hakimi is the co-founder and CEO of Convoso. With over a decade of experience in starting various companies, his exceptional leadership has consistently navigated through the ups and downs of running a successful business. Nima’s clear vision for Convoso helped establish the core values that nurture the culture of the Company today. Prior to Convoso, Nima began his entrepreneurial spirit with the launch of an online advertising network with millions of users at its peak. Nima takes great pride in his customer’s success which is what drives him to constantly research the market space for solutions to challenges. He views Convoso as his family and goes above and beyond in providing the needed tools for the Company to succeed.

Fun Fact: He is the world’s #1 Laker fan. He’s even traveled last minute to other states to support “the purple and gold.``

Bobby Hakimi

EVP R&D/Co-Founder

Bobby Hakimi is the co-founder and visionary of Convoso. He is known as the mastermind behind our software and technology. His passion in new technologies drives him to constantly think outside the box, searching for the next BIG IDEA. His innovative research has allowed Convoso to be one of the most cutting-edge contact center solutions in the marketplace. Bobby has put together a bright, driven, and determined in-house development team whose main goal is to provide software with proven results. He has over a decade of telecommunication experience, which has been the driving force in our product development.

Fun Fact: One of Bobby’s hobbies and passions is aquariums and taking care of rare fish.

Phi Le

CTO

Phi Le joined Convoso in 2013, and has since established himself as one of the key members of the team. Along with establishing the core technology system, he is in charge of the development and implementation of the software. Phi has over 15 years of technical experience in software R&D and has the unique perspective of seeing solutions from a business perspective. He values hard work while promoting a collaborative environment for his team as well as the whole Company.

Fun Fact: Phi is an avid traveler who tries to travel at least once a month. He also speaks Vietnamese, German, French, Dutch and English!

Meg Mananian

Director of Finance

Meg Mananian is the Director of Finance and head of HR at Convoso. She has several years of experience in public accounting and also the technology and healthcare industries. After joining the Convoso family, Meg has proven to be a valuable leader to her team as well as the whole company. She exemplifies the company’s core values in every aspect of her work and has acted as the “glue” that keeps us all together. Her motto is every problem has a solution.

Fun Fact: Meg has visited seven countries by the age of seven, you can say she ``traveled the world and the seven seas``!

Tara Lacarna

Director of Customer Success

Tara Lacarna is a seasoned Customer Success leader with extensive experience building and leading global Customer Success and Technical/Customer Support teams within the SaaS industry. She leads both the Customer Success and Technical Support teams at Convoso, determined to drive lasting customer satisfaction, loyalty, and advocacy. With a background in compliance, archiving, big data and analytics, Tara combines a passion of customer relationship management with technical expertise which allows her to drive a highly successful team in a unique and effective manner.

Fun Fact: She plays a mean bass guitar!

Todd Geller

Vice President of Sales

Todd joined the Convoso team in 2018 as the Vice President of Sales. Todd has over 20+ years in the Direct Response world of Advertising and Marketing and over 8+ years in the SaaS world of Telephony. Todd's expertise in B2B / B2C Lead Generation, Sales, Marketing and Business Development has made him a leader in the space. He has been the featured speaker at many industry and corporate events. Todd's sales philosophy is a customer centric model; in which, listening to the customer's problem, understanding their issues, and diagnosing the obstacle by encompassing Convoso's entire staff and technology in order to provide a solution. Todd obtained his MBA from Pepperdine University and his Undergraduate degree from UCLA.

Fun Fact: Todd is an avid Ice Hockey Goalie and plays on three different adult teams. He has two children, one who is on the UCLA Jr. Spirit Squad and the other is on the JV High School Cross Country Team.

Our Mission

Our mission at Convoso is to provide our customers with products and services that will generate and convert more leads faster using the right channel, with the right message, and at the right time.

Empower your admins to seize the day, everyday

Convoso’s technology is built to cut downtime and costs by automating and housing your day-to-day routines in one easy-to-use platform. Call center owners and managers can operate with complete clarity through Convoso’s feature rich admin portal and reporting console.

Make high-performance days the new normal in your call center.