Convoso Blog

Outbound contact center trends for sales and lead generation teams. Get tips, solutions, and strategies focused on campaign productivity, agent performance, manager efficiency, data analytics, call center profitability, AI, and industry compliance issues.
How to Scale Your Solar Business: 5 Trends Impacting Effective Lead Gen and Tech

On the back of lower renewable energy costs and government incentives, the solar industry is blazing hot. But that doesn’t mean that the task of accelerating solar sales growth is …

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Home Security Sales Scripts to Step Up Your Next Campaign

If you’re in home security, you’re selling much more than security systems. You’re selling protection and peace of mind. So, how do you make sure that customers get the right …

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The Bright Future of Call Center Virtual Agents

For years now, economists and business leaders have struggled to solve a problematic mystery: technology is improving the way work gets done, but why isn’t productivity growing along with innovation?  …

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How to Get More Leads (and Clients) in Financial Services

In the financial services industry, quality leads (let alone customers) can be hard to come by. Whether you specialize in debt settlement, retirement planning, wealth management, or beyond, it can …

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How to Get Leads for Pest Control: 6 Steps to More Customers

Without a steady flow of new leads, businesses risk stagnation and the inability to expand their customer base. Pest control businesses are no different. Generating leads allows exterminators to attract …

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Medicare Call Center Requirements: Support Compliance and Accelerate Sales

As the US population ages, the demand for Medicare services continues to grow, and call centers have become increasingly important points of contact for beneficiaries seeking information and assistance.  However, …

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Jump-Start Your Sales Engine: How to Generate Auto Insurance Leads

Auto insurers and insurance agents are facing the prospect of a completely transformed marketplace by the end of the decade as connected technologies and autonomous capabilities radically change the way …

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Health Insurance Team Unlocks Speed to Lead and 30% More Sales with Convoso’s Predictive Dialer

We interviewed Ron Leonard, Divisional Sales Leader at ACK Financial, a USHEALTH Advisors Agency, about his team’s success with Convoso’s contact center software solution. He talked about how they not only dramatically decreased …

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IVA Software for Call Centers: What It Is and Why You Need It

With ChatGPT bursting onto the scene and tech giants like Google rushing to respond with their own offerings, it appears as though we’ve reached a tipping point for artificial intelligence. …

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How to Create the Best Medicare Sales Scripts for Your Call Center

Developing effective Medicare sales scripts for your call center team can seem like a daunting task. It requires careful consideration of the customer’s needs and objections, as well as an …

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How to Generate Leads for Your Roofing Business

Generating leads is essential for the success of any business—and roofing is no exception. Whether you’re a roofing company, contractor, or other related business, lead generation is key to growing …

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How to Generate Credit Repair Leads Online and Prime Your Business for Growth

A consistent flow of leads is essential for any business. For credit repair organizations, it’s no different. It’s crucial to know that more leads are standing by, so an effective …

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5 Home Security Lead Generation Strategies to Land More Leads and Secure Your Business

If you’re in the home security business, you already know just how important a steady supply of leads is to your success. But you also know that home security lead …

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Top Video Content for Lead Gen & Outbound Call Centers from 2022

Convoso’s videos feature partners, customers, and experts who share their stories, strategies, and tips for lead generation and outbound contact centers. In 2022 we produced more videos than ever to …

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Outbound Sales Lead Generation in 2024: The Best Strategies and Tools

If you’ve heard it once, you’ve heard it a thousand times: your leads are the lifeblood of your business. No matter how many times you actually hear it though, it …

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