Convoso Blog
Top 5 Solar Metrics to Drive Sales Success
With solar capacity set to potentially triple in just five years, it’s a bright time to be in the business of solar energy. But competition in this thriving sector is …
Crafting Final Expense Insurance Scripts That Set More Appointments and Close More Sales
The price of funerals and the cost of other end-of-life services like cremation are rising rapidly across the US, and so is the demand for insurance policies that can help …
Crafting Final Expense Insurance Scripts That Set More Appointments and Close More Sales Read More »
Life Insurance Sales Scripts That Deliver Results
Life insurance offers important protection and peace of mind for families and their futures. However, in 2022, 106 million Americans were either uninsured or underinsured To seize the opportunity that …
Life Insurance Sales Scripts That Deliver Results Read More »
Assessing the Talk Time Metric
The best call centers may have evolved into omnichannel contact centers that engage customers well beyond the traditional voice channel, but still the talk time metric gets a lot of …
Stop Spending So Much on Leads—and Start Driving More Profits
Too many call centers today are spending too much on leads. Our lead vendor friends might not love to hear me say that, but it’s the truth. And anyway, most …
Stop Spending So Much on Leads—and Start Driving More Profits Read More »
HomeCraft Gutter Protection Sets Sales Records with the Power of Convoso’s Dialer Solution
HomeCraft Gutter Protection’s call center fuels demo appointments and product sales in a dozen states and counting. Their recent switch to Convoso’s dialing platform is helping their team set records …
How to Make the Most of Your Solar Leads – Solar Sales Webinar
The solar industry is booming, setting the stage for what the industry is calling the “Solar+ Decade.” But with so many trying to get in at the ground floor of …
How to Make the Most of Your Solar Leads – Solar Sales Webinar Read More »
Reach & Convert More Health Insurance Leads Faster—and First—with Speed to Lead
In health insurance, new leads can roll in at high speeds, particularly during the crucial Open Enrollment period. To turn more of those leads into policyholders, you need to act …
Reach & Convert More Health Insurance Leads Faster—and First—with Speed to Lead Read More »
Michigan’s More Comprehensive Mini-TCPA Bill: What It Is and What It Could Mean for Lead Gen
TCPAWorld Czar and Troutman Firm Founder Eric Troutman joined Convoso VP of Marketing Lisa Leight to talk about the most thorough and well-researched mini-TCPA bill yet. If passed, Michigan’s new …
Call Center Agent Stress: Techniques & Tips to Handle Stress & Overcome Anxiety
It’s no secret that many call center agents are stressed. According to a study of the industry, as many as 74% of contact center agents are at risk of burnout. …
Call Center Agent Stress: Techniques & Tips to Handle Stress & Overcome Anxiety Read More »
VICIdial vs. Convoso: Which Is Better for Outbound Sales and Lead Gen?
If you’re going to drive growth at your outbound call center, you need the right engine. That is, you need the right dialer software: one that delivers contacts, conversions, and …
VICIdial vs. Convoso: Which Is Better for Outbound Sales and Lead Gen? Read More »
How to Overcome Call Center Agent Burnout: Statistics, Causes, and Solutions for Stress
[Updated October 2023] Whether it’s inbound, outbound, or blended work, call center life is known for its fast pace and intensity. But when does pressure on the phones become a …
How to Overcome Call Center Agent Burnout: Statistics, Causes, and Solutions for Stress Read More »
Prepare Your Open Enrollment Compliance Checklist
Between the stiff competition, the all-out marketing effort, and the must-meet sales goals, Open Enrollment season is stressful enough. The last thing you want to worry about are ever-changing compliance …
Prepare Your Open Enrollment Compliance Checklist Read More »
The 5-Point Checklist for Outbound Call Center Success
What makes a successful outbound call center? If you ask outbound sales expert David Stodolak, there’s much more than one ingredient in the recipe for call center success. And he …
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Five9 vs. Convoso: A Clear-Cut Choice for Contact Rates and Conversions
For outbound sales and lead gen teams, every single action adds up. Each call, text, email, voicemail, disposition: together, all those interactions accumulate and impact your bottom line. That’s why …
Five9 vs. Convoso: A Clear-Cut Choice for Contact Rates and Conversions Read More »
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