How AI Is Changing Lead Generation—and How Your Business Can Use It

How AI Is Changing Lead Generation—and How Your Business Can Use It

April 13, 2023 | Convoso

Lead generation has long been a cornerstone of successful business growth. And, traditional lead generation methods like cold calling, email marketing, search engine optimization (SEO), and attending trade shows or conferences, continue to offer go-to strategies for many businesses. 

But with the expanding capabilities of artificial intelligence to streamline and improve basic functions, AI-driven lead generation solutions are changing the game by creating more opportunities for efficiency. 

Lead generators regularly face:

  • varying lead quality
  • time-consuming processes
  • rising acquisition costs

That’s why AI for lead generation is worthy of your attention as it can help teams stave off downturns in performance and support a healthy sales pipeline. In this guide, you’ll learn about the advantages offered by AI-powered lead generation and examples of the AI solutions available to your team today.

Conversational AI that drives more sales

Advantages of AI Lead Generation

Traditional lead generation methods too often rely on a one-size-fits-all approach, which can lead to wasted resources on uninterested prospects. However, lead generation that leverages AI can help your team make the most of its leads with greater personalization and improved efficiency.

Greater Personalization

One of the key advantages of a lead generation approach that relies on AI technology is the ability to gain deeper insights into customer behavior and preferences. Simply put: by knowing about your customers, your business can craft more effective, more personalized campaigns. 

And when more and more of today’s customers have come to expect personalized experiences—during the sales cycle or in customer support—the upgrade provided by AI-powered insights can make all the difference in your ability to grow. AI can help you leverage customer data to inform improved email messaging, call scripts, ad placement, and much more to maximize the value of lead gen activities.

Improved Efficiency

AI-driven lead generation can significantly reduce the time and resources required to identify and engage potential customers. 

Legacy lead generation methods often involve highly manual processes, such as searching for prospects on social media, manually scoring leads based on limited data, crafting individual email campaigns, or relying on slower-paced preview dialing. AI-driven tools can automate many of these tasks, freeing up valuable time for your marketing and sales teams to focus on nurturing relationships with high-potential leads and closing deals. 

All the while, AI algorithms can continually learn and adapt to new data, delivering ever more powerful insights and increases in performance.

6 Ways to Use AI for Lead Generation

From your content marketing to your cold calling campaigns, AI can up the level of your lead generation efforts. Explore these especially powerful use cases for AI in lead generation.

Content Creation

Content marketing and SEO remain some of the most cost-effective and sustainable means of generating quality leads. But many businesses either lack the training or the time to put together the expert-level content required for effective lead gen. AI can change that.

Leveraging natural language processing and machine learning, so-called Large Language Models (LLMs) are revolutionizing the content creation process. Tools like ChatGPT can help teams produce high-quality content like blog posts, social media updates, and email templates in a fraction of the time previously required. 

By automating and enhancing much of the content creation process, AI can support your lead generation efforts, helping you maintain a consistent and impactful online presence, ultimately attracting and nurturing leads more effectively.

Lead Scoring

If you’re looking to add efficiency to your lead generation operation, look no further than AI tools that help you focus your efforts on the right leads. By offering a dynamic and data-driven approach to the ranking and prioritizing of leads, AI-powered lead-scoring tools can make a massive impact on sales and contact center ROI

By analyzing vast amounts of data from various sources, such as demographics, behavioral patterns, social media activity, and past interactions, AI algorithms can predict the likelihood of a lead converting into a customer. This enables marketing and sales teams to allocate resources more effectively, engage with high-potential leads in a more timely manner, and ultimately, increase conversion rates and return on investment. 

Related Content

Get to know the top 3 KPIs for better lead management

Quality Assurance

Many teams are familiar with the struggles of QA. Though it’s not without its benefits, monitoring sales performance can be time-consuming and tedious—and it’s often difficult to actually implement a QA process that offers full visibility. Without this ability to monitor all of your sales activities, including high-stakes agent conversations, how can you be sure you’re making necessary and impactful improvements?

AI-driven QA solutions can help outbound sales and lead gen teams overcome this common hurdle. With tools that integrate seamlessly into your dialer software, it’s not just QA teams that will gain visibility—it’s agents themselves. Offering real-time guidance during sales calls, AI-based QA tools help agents stay on script, deliver the most effective rebuttals, and drive more lead transfers and sales.

Related Content

Learn more about how quality assurance is changing performance and compliance in 2024

Answering Machine Detection

One of the most effective tools for lead gen teams dialing large volumes of prospects doesn’t necessarily rely on artificial intelligence once it’s already implemented. Instead, answering machine detection software is trained on machine learning ahead of time, ensuring that it can detect voicemail messages with the highest degree of accuracy possible.

Why use voicemail detection in your lead generation efforts? By quickly and accurately detecting when calls go to voicemail instead of to a live customer, outbound dialing teams can eliminate idle time and stay in a groove. By maximizing talk time, teams can not only generate more leads but help keep morale high.


To stay competitive, lead generation now needs to be a 24/7 operation. But an always-on approach doesn’t necessarily have to rely on more work from your agents. The most advanced chatbots can play a crucial role in enhancing your lead generation efforts by offering instant, personalized efforts to user inquiries. 

Reduce response times while capturing and retaining potential leads’ interest by deploying a chatbot powered by natural language processing technology. Plus, since they can be easily integrated with your marketing and CRM tools, these bots can offer their own valuable insights into user interactions and contribute to more effective strategies. 

By automating initial interactions, chatbots can provide a cost-effective lead generation solution for your business, saving time and resources on manual lead generation and qualification processes. Embracing chatbot technology can revolutionize your lead generation efforts, optimizing efficiency, and driving better results.

Related Content

Explore the importance of omnichannel strategies and solutions in 2024

Intelligent Virtual Agents (IVAs)

While chatbots may effectively play the role of intake agent over text, they’re not actually even the most advanced AI-backed solution of their kind. Stepping things up a notch, the latest Intelligent Virtual Agent technology, which is powered by conversational AI, can augment lead gen teams’ outreach across text and voice-based channels. 

With the ability to understand complex responses and respond with remarkable fluency, advanced IVA solutions like can help pre-screen and qualify leads over the phone before turning the call over to a skilled agent. Likewise, IVA can take tasks like appointment-setting off the hands of your agents by conducting efficient text-based conversations as part of a seamless automated outreach workflow

Related Content

Look into the future of virtual call center agents

In 2023, the AI revolution is truly upon us—and lead generators shouldn’t wait to get on board this runaway train. By harnessing the power of the solutions covered above, your team can bring new levels of efficiency to the way you reach and manage leads.

Reach more leads faster and skyrocket your sales team's revenue

Learn how you can 3x contact rates

Book a demo

Get the #1 blog for sales & lead gen teams
Keep up with contact center tips & trends, best practices & strategies, AI tools, TCPA Compliance, and more
Skip for now
*Hold onto my email address for blog content and other relevant info. We do not share emails with third parties.

Related Post

Let's get the conversation started.

Schedule Demo
mofu script info