Convoso Blog

Outbound contact center trends for sales and lead generation teams. Get tips, solutions, and strategies focused on campaign productivity, agent performance, manager efficiency, data analytics, call center profitability, AI, and industry compliance issues.
Cold Calling Scripts That Work: Drive More Leads and Revenue with the Right Sales Call Scripts

Let’s face it, if you’re cold calling leads, things aren’t always easy. Today’s leads are harder to reach than ever. Once you do get someone on the phone, you can’t …

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Unlocking Call Center Productivity: How to Measure and Increase It

Increased competition, technological change, and regulatory headwinds… It’s not the easiest time to be in the call center industry. Whether it’s in service, lead generation, or sales, many of today’s …

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Health Insurance Sales Scripts: How to Craft a Winning Pitch

When you’re selling health insurance, you’re vying with other health insurance agents and agencies to get the attention of consumers seeking the best health insurance plan for their needs. You …

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Medigap Life Triples Revenue With Convoso Automation, Caller ID Management, and Predictive Dialer

Full-scale contact centers are incredibly complex operations. With hundreds of agents making millions of calls, even the smallest changes and decisions can have an outsized impact on performance. That’s why …

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Call Center Lead Response Management: 6 Best Practices That Will Drive More Contacts & Conversions

Converting leads into customers is part art, part science. But in truth, companies need to put more emphasis on the science part. Driving more sales shouldn’t be left up to …

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Insurance Sales Group Unlocks New Sales Model and Accelerates Growth

Facing increased competition and issues like Spam Risk and Scam Likely labels, insurance lead generation and sales teams don’t have it easy. Against these headwinds, they need to find more …

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How to Boost Medicare Retention with the Right Strategies and Tools and Protect Your Growth Potential

In Medicare marketing and sales, the importance of retention can’t be overlooked. With more folks signing up for Medicare Advantage each year, and a growing variety of plans on the …

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Medicare Advantage Compliance: How to Make Sure You’re Marketing Medicare by the Rules

Marketing and selling Medicare plans is tough enough on its own. As competition heats up in Medicare Advantage sales and another hectic enrollment season kicks off, the last thing you …

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The Complete 2024 AEP Checklist for Medicare Marketers and Sales Teams

The Medicare Annual Enrollment Period comes around once a year. But if you’re a licensed medicare marketer or running a sales team, you know it’s a year round commitment. Preparation …

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The Simple Guide on How to Increase Sales at Your Call Center

Navigating the world of call centers can feel like a juggling act. With so many balls in the air—leads, strategies, and sales targets—it’s easy to feel overwhelmed. But what if …

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Medicare Sales Agency Doubles Contact Rates and Drives Year-Round Enrollment Records

Medicare sales agencies help connect customers to the health insurance and care they need—so long as they’re able to connect with those customers over the phone in the first place. …

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Must-Have Medicare Sales Software and Technology to Crush This Year’s Enrollment Periods

With the Annual Enrollment Period (AEP) and Open Enrollment Period (OEP) right around the corner, Medicare sales agents are gearing up for one of the busiest times of the year.  …

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Expand Your Book of Business: How to Generate More Medicare Leads and Get More Clients

For Medicare agents looking to expand their businesses and increase profitability, developing a robust lead generation strategy is essential. As competition intensifies in the healthcare market, agents must adapt and …

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Tips for Selling More Medicare Over the Phone

The American population is aging, and fast. As Baby Boomers and Gen-Xers head toward their golden years, the over-65 population is expected to more than double between 2020 and 2040, …

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What You Need in a Winning Medicare Marketing Strategy

Since its introduction in 2008, Medicare Advantage has been one of the fastest-growing segments of the health insurance market. Despite that growth, it’s a hotly contested space as insurance agents …

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