Event Recap: Convoso Client, TaskUs Hosts Leading CX Influencers at CX Summit
Quality over quantity was the major takeaway for David Brown in his attendance of this year’s CX Summit. Brown, Convoso’s Director of Customer Experience, attended the TaskUs hosted event alongside…
Stepping Up the TechDay Game! TechDay LA 2016 Recap
LA Locals Convoso exhibited at TechDay LA 2016 recently, and stepped up the game in more ways than one. Convoso promoted their signature Gamified Contact Center in true competitive fashion, complete…
Convoso Featured in San Fernando Valley Business Journal: Call Center Solutions “Game Change”
After nearly 10 years selling software that automated telemarketing calls, brothers Bobby and Nima Hakimi decided to change their game. The pair overhauled their Woodland Hills company starting a year ago….
6 Ways to Keep Outbound Sales Reps Motivated
Let’s face it – outbound sales can easily become monotonous and frustrating. You spend hours doing the same thing again and again, you face constant rejection and you’re measured on…
3 Tips to Get Prospects Talking
You’ve probably read about the importance of a sales rep’s ability to listen. What doesn’t get as much attention, and is absolutely crucial in high-velocity outbound sales, is the ability…
The Emerging Technology Stack for Outbound Sales
The sales world is going through tremendous evolution right now. Increasingly data is driving decisions, and significant investments are being made in an effort to enhance performance, multiply productivity and…
Making Outbound Sales Work
The following is an excerpt from our white paper Unlocking The Door to Successful Lead Generation. Much has been written about the death of cold-calling and the end of outbound…
The Five Attributes of a High-Velocity Salesperson
Sales is a unique profession. When you say someone is a good accountant, you don’t really have to think about what they mean. However, when you say someone is a…
How To Develop An Effective Sales Development Playbook
One of the biggest challenges facing high velocity sales organizations is ensuring that there is consistency throughout the process, from one rep to another. With so much money invested in…
The Only Lead Generation Metric That Matters
There are lots of things you need to keep track of when managing an outbound sales program. There is, however, one metric that should be tracked above all others. Qualified…
5 Tips for a Powerful Script
In the high volume, high velocity world of outbound sales development, creating consistent, effective ways for your sales reps to engage with and succeed with prospects is crucial. This is…
How Cloud Based Technology Can Help Improve Your Recruiting Efforts
Businesses have always attempted to recruit the best talent. That’s because the estimated financial gain of hiring a top performer is 10-100x the employee’s compensation, which translates into significant value…
Cold Calling Is Dead (And Other Lead Generation Myths)
“Cold calling? Cold calling is dead!” “When it comes to sales, it’s all about numbers. More calls, more sales.” “Salespeople? They all sound the same.” Does any of this sound…
The 7 Frustrations of an Outbound Sales Manager
Nothing is more frustrating for an outbound sales manager than profits plummeting and your sales force growing disillusioned due to unsuccessful sales calls. At times like these, the person in…
