Scam-Likely, Spam Risk, Fraud Risk, Potential Fraud, Potential Spam. Pick a warning… For any business with contact center agents trying to reach leads, there’s one thing we know for certain: …
Strategies to Continue Combatting Call Blocking and Flagging: 2024 Trends Read More »
Unwanted calls continue to flood the telecommunication industry, and efforts to protect consumers have intensified, leading to more calls being labeled as “Spam Risk” or “Scam Likely.” If your business …
Call Labeling: How It Works + How to Handle Flagged Numbers Read More »
Robocalls in the US have decreased. Billions of calls are placed on a monthly but that doesn’t mean they’re letting up. In April 2023 alone, over 5 billion robocalls were …
Why Your New Numbers May Be Marked as Spam or Scam Likely (and What to Do About It) Read More »
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