Convoso webinars

Keeping It Compliant: Legal Aspects of Running a Virtual Outbound Call Center

In this popular webinar, participants learned about some key legal considerations of operating a call center with at-home agents.

Lisa Messner, Partner, Mac Murray & Shuster
Michele Shuster, Founding Partner, Mac Murray & Shuster

Attorneys Michele Shuster and Lisa Messner of Mac Murray & Shuster teamed up with Convoso CEO Nima Hakimi to share compliance tips for remote call centers.

Some Key Topics covered in the info-packed 30-minute webinar:

  • Developing a remote work plan
  • Risk assessment – privacy and compliance
  • Mitigation steps
  • When employees return to the office
  • Compliance safeguards your dialer should be providing
  • And more

WATCH THE VIDEO and/or read the webinar summary.

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