Keeping It Compliant: Legal Aspects of Running a Virtual Outbound Call Center
In this popular webinar, participants learned about some key legal considerations of operating a call center with at-home agents.
Attorneys Michele Shuster and Lisa Messner of Mac Murray & Shuster teamed up with Convoso CEO Nima Hakimi to share compliance tips for remote call centers.
Some Key Topics covered in the info-packed 30-minute webinar:
- Developing a remote work plan
- Risk assessment – privacy and compliance
- Mitigation steps
- When employees return to the office
- Compliance safeguards your dialer should be providing
- And more
