Getting the Most Out of Your Dialer | Workshop with Call Center Expert
It’s what you don’t know that can limit you. That certainly is true when it comes to getting the most out of your outbound dialer’s features and functionalities.
In this 30-min workshop with call center consultant and Chief Revenue Officer of Dvinci Solar, Heather Griffin, we learn some secret tips for outbound dialing success.
We covered:
- List Management
- Top KPIs & What You Need to Do With Them
- Automation & AI
- Utilization
And more!
