Trusted review website highlights the most effective solutions to dial, track leads, and connect prospective customers with agents
Digital.com, a leading independent review website for small business online tools, products, and services, has announced the best predictive dialer software of 2021. The top solutions were selected based on call features, compliance measures, and reporting tools.
All software solutions were expected to provide features that improve productivity and efficiency, such as call scheduling, call transfer, call monitoring, and call recording features. Additional requirements include integrated tools to guarantee compliance with Federal Communications Commission (FCC) and Federal Trade Commission (FTC) regulations. Reporting capabilities is also a critical feature that helps businesses measure performance.
“Predictive dialer software has been proven to increase sales and productivity,” says Josephine Miller, PR Manager of Digital.com. “Businesses can access this free guide to review key benefits and customer feedback before purchasing a software system.”
Convoso is the industry leader of omnichannel contact center software for sales and lead generation teams. The solution couples the power of an advanced cloud-based dialer with the support of a dedicated product expert to drive customer success. Convoso is continuously innovating to help outbound call centers maximize profitability while supporting TCPA compliance.