We were thrilled with the turnout for our second workshop built exclusively for Convoso customers. The February 3 virtual event dove deep into one of the most critically impactful issues of our industry, not just for our customers, but for any company making outbound sales and lead generation calls: STIR/SHAKEN.
STIR/SHAKEN has caused a lot of confusion for outbound call centers … and since the June 2021 deadline many have been wondering what comes next? To educate customers about current STIR/SHAKEN standards and protocols, Convoso’s Vice President of Marketing was joined by Product Marketing Director Tyler Hinton for a 30-minute webinar.
The Convoso workshop covered these key areas:
- STIR/SHAKEN updates, impact, and effectiveness
- What to expect from STIR/SHAKEN in 2022
- How to stay in compliance to new protocols
- Utilizing Convoso’s tools to manage DID
Stay tuned for the next customer exclusive workshop.
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