As of November 17, 2022, the Campaign Registry is requiring customers to provide additional information in order to utilize 10DLC SMS campaigns. These changes are primarily designed to help carriers ensure that they have the right information necessary to validate that campaigns follow Campaign Registry requirements. For example, customers will now be required to submit a description of each campaign that is a minimum of 40 characters long.
Convoso has built safeguards into our UI to make sure that each time one of our customers submits a campaign, they have included all of the right information. Our customers can be confident that they will be in compliance with the latest rules, and these changes will have little impact on our customers.
Not a Convoso customer? You can still test out our powerful dialer and see how it can make a difference in your contact center’s efficiency by scheduling a demo today.
