Customer Success

What our Customers are Saying

How Convoso Supports Customers' Success

A strong support system enables contact centers to get the most value from the platform and drive efficiencies that improve ROI for their companies.

Featured Stories

Convoso's Predictive Dialer Can Boost Your Contact Rates by up to 3X

Customer Success Stories and Testimonials

We decided to make the switch to Convoso when we recognized that we needed more. We switched when we had so many leads sitting and not being called. We switched because we had call center agents' constantly turnover and we needed better productivity.”

Aaron Culbertson
Executive VP
HomeCraft Gutter Protection
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Convoso's system and team are amazing! I love how flexible the system is. Their team really goes above and beyond for customers.


Car Guardian via Capterra

Convoso’s Workflow Automation increased our list penetration rate by over 30%.

Billy Ness

Owner, Bradley Lead Group
See customer story

It's very easy to use. We were not having any problems in contacting our clients since it is reliable. I highly recommend using the dialer to make calls, especially for an outbound campaign account.

Anonymous Reviewer (Reliability)

via Capterra

By far my favorite thing about Convoso is when I needed something done, the feature request was handled quickly and effectively.

Brandon Bowsky

President, Number One Health

Previously, our redial capability greatly hindered performance and ROI - we were dialing through too many leads inefficiently. We optimized the disposition-based redial workflow, and attached automated remarket strategies within Convoso, such as email drip automation. The robust caller ID management has made a big difference.

Kyle Andersson

Director of Operations, Digital Market Media
See customer story

Made the switch from Five9, and we're glad we did! Our main reason for switching was because we felt like a small blip on Five9's radar when it came to customer service. Convoso promised much more hands-on customer service and tech support, and they have delivered! Great customer service!


NowInsured via Capterra

Convoso’s support team is really good, and they bend over backwards for us. The communication is excellent.

Director of Lead Generation

University Bound
See customer story

Convoso satisfied everything on our checklist and did so at an affordable cost. And we ended up getting more than we expected.

Peter Reifsnyder

Director, Innovation & Growth, VSA
See customer story

Easy to use, amazing support! Customer rep reaches out to help optimize your account. My call lists last a lot longer and the dial thresholds really help control your data. Reporting is amazing and the customizable dashboard is awesome as well!


Enver Solar via Capterra

I like working with vendors that are aligned with our goals. I feel like Convoso is a perfect fit with us.

Eric Mulvin

Co-owner, Pac Biz
Watch video See customer story

An excellent piece of software that has lead to increased productivity and leads using automation. The number of leads that get generated and converted after using this software has been astronomical. We love the clean and intuitive UI and the way reports get exported in a timely manner.

Anonymous Reviewer (Productivity)

via Capterra

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