Intro & Poll – 0:00
Get introduced to the webinar’s panelists, and see the results of the audience poll that kicked off the discussion. The audience shared their biggest frustrations with their lead vendors and dialers are—see what they had to say.
What is Consent-Based Marketing? – 13:30
Get introduced to the webinar’s panelists, and see the results of the audience poll that kicked off the discussion. The audience shared their biggest frustrations with their lead vendors and dialers are—see what they had to say.
The TrustedForm TCPA Solution – 17:59
What is TrustedForm? How does it help support TCPA compliance for call centers—and why does your business need it?
How Consent-Based Marketing Can Work in Tandem with Your Dialer – 28:00
Integrating a consent-based marketing strategy with the right dialer software can deliver powerful results for insurance lead generation teams. The panelists discuss how leveraging prospect data, using dynamic scripting, and other strategies can improve conversion rates.
Why Calls Get Blocked and Flagged—And How to Avoid It – 31:55
Call blocking and flagging are driving down contact rates for call centers everywhere. Learn what’s behind these issues and discover solutions to avoid their harmful effects.
Other Call Center Strategies to Increase Contact & Conversion Rates – 40:54
The panelists dig into a range of call center strategies and solutions that can increase contact and conversion rates, including answering machine detection, real-time reporting, and more.
Wrap-Up – 48:10
Hear the final thoughts and key takeaways from each of the panelists as they wrap up the day’s presentation.
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