Convoso Blog

Outbound contact center trends for sales and lead generation teams. Get tips, solutions, and strategies focused on campaign productivity, agent performance, manager efficiency, data analytics, call center profitability, AI, and industry compliance issues.
Top Outbound Call Center KPIs

Top Outbound Call Center KPIs If you’re managing an outbound call center, the issue isn’t really whether or not to measure operations. Rather, the issue is finding the right types …

Top Outbound Call Center KPIs Read More »

READ MORE >
Convoso Exhibits at TechFair LA: Largest Job Fair in Los Angeles’ History

Over the past few years, a budding tech industry has taken off in Los Angeles. Many companies have flocked to the “Silicon Beach,” along with them came hungry job-seekers. Last …

Convoso Exhibits at TechFair LA: Largest Job Fair in Los Angeles’ History Read More »

READ MORE >
Event Recap: Convoso Client, TaskUs Hosts Leading CX Influencers at CX Summit

Quality over quantity was the major takeaway for David Brown in his attendance of this year’s CX Summit. Brown, Convoso’s Director of Customer Experience, attended the TaskUs hosted event alongside …

Event Recap: Convoso Client, TaskUs Hosts Leading CX Influencers at CX Summit Read More »

READ MORE >
Stepping Up the TechDay Game! TechDay LA 2016 Recap

LA Locals Convoso exhibited at TechDay LA 2016 recently, and stepped up the game in more ways than one. Convoso promoted their signature Gamified Contact Center in true competitive fashion, complete …

Stepping Up the TechDay Game! TechDay LA 2016 Recap Read More »

READ MORE >
6 Ways to Keep Outbound Sales Reps Motivated

Let’s face it – outbound sales can easily become monotonous and frustrating. You spend hours doing the same thing again and again, you face constant rejection and you’re measured on …

6 Ways to Keep Outbound Sales Reps Motivated Read More »

READ MORE >
3 Tips on How to Talk with Prospects

You’ve probably read about the importance of a sales rep’s ability to listen. What doesn’t get as much attention, and is absolutely crucial in high-velocity outbound sales, is the ability …

3 Tips on How to Talk with Prospects Read More »

READ MORE >
The Emerging Technology Stack for Outbound Sales

The sales world is going through tremendous evolution right now. Increasingly data is driving decisions, and significant investments are being made in an effort to enhance performance, multiply productivity and …

The Emerging Technology Stack for Outbound Sales Read More »

READ MORE >
Making Outbound Sales Work

The following is an excerpt from our white paper Unlocking The Door to Successful Lead Generation. Much has been written about the death of cold-calling and the end of outbound …

Making Outbound Sales Work Read More »

READ MORE >
The Five Attributes of a High-Velocity Salesperson

Sales is a unique profession. When you say someone is a good accountant, you don’t really have to think about what they mean. However, when you say someone is a …

The Five Attributes of a High-Velocity Salesperson Read More »

READ MORE >
How To Develop An Effective Sales Development Playbook

One of the biggest challenges facing high velocity sales organizations is ensuring that there is consistency throughout the process, from one rep to another. With so much money invested in …

How To Develop An Effective Sales Development Playbook Read More »

READ MORE >
The Only Lead Generation Metric That Matters

There are lots of things you need to keep track of when managing an outbound sales program. There is, however, one metric that should be tracked above all others. Qualified …

The Only Lead Generation Metric That Matters Read More »

READ MORE >
5 Tips for a Powerful Sales Script

In the high volume, high velocity world of outbound sales development, creating consistent, effective ways for your sales reps to engage with and succeed with prospects is crucial. This is …

5 Tips for a Powerful Sales Script Read More »

READ MORE >
How Cloud Based Technology Can Help Improve Your Recruiting Efforts

Businesses have always attempted to recruit the best talent. That’s because the estimated financial gain of hiring a top performer is 10-100x the employee’s compensation, which translates into significant value …

How Cloud Based Technology Can Help Improve Your Recruiting Efforts Read More »

READ MORE >
Cold Calling Is Dead (And Other Lead Generation Myths)

“Cold calling? Cold calling is dead!” “When it comes to sales, it’s all about numbers. More calls, more sales.” “Salespeople? They all sound the same.” Does any of this sound …

Cold Calling Is Dead (And Other Lead Generation Myths) Read More »

READ MORE >
The 7 Frustrations of an Outbound Sales Manager

Nothing is more frustrating for an outbound sales manager than profits plummeting and your sales force growing disillusioned due to unsuccessful sales calls. At times like these, the person in …

The 7 Frustrations of an Outbound Sales Manager Read More »

READ MORE >
mofu script info