AI & Automation
AI & automation for revenue-driven contact centers
Optimize call center operations with advanced AI and industry-leading automation capabilities
Our customers say it best
Harnessing AI & automation for greater efficiency and engagement
Convoso's sales platform with AI, helps growth-hungry contact centers scale and succeed.
Workflow automation
Customize your approach to lead engagement and follow up with behavior-based rules that automate operations and agent tasks down to the lead level.
Workflow dialing
Calculate the perfect time to call each individual, with custom triggers based on your lead information and business model.
Conversational AI
Leverage the latest in AI technology. Engage with more leads and activate higher quality conversations.
The leading AI-powered sales platform for fueling growth
Your all-in-one command center for peak performance
Workflow automation that drives results
Convoso has built a highly differentiated automation framework for managing large sales contact centers efficiently. Convoso automates agent and administrative tasks, event-based API calls, and cross-channel follow-up while seamlessly moving leads across the platform.
Streamline operations and scale your business
Modern automation and workflow tools should help sales-focused call centers optimize processes for efficiency and scalability. Our workflow dialing calculates the perfect time to call each lead, with custom triggers based on your specifications. Stagger scheduled calls to customers, without getting voicemail messages or becoming predictable.
Let conversational AI handle the routine, repetitive tasks
Our Voso.ai intelligent virtual agent can engage with your customers and leads over SMS and voice. Use cases include qualifying prospects, followig up on leads, scheduling appointments, handling after hours inquiries and more.
The Convoso difference
Continuous innovation and a commitment to building the very best sales contact center solution means you get more. More conversations, more conversions, more revenue. That’s what our customers love about Convoso.
Powerful workflow automation
Best-in-class voicemail detection
Superior caller ID reputation management
Faster speed to lead
Robust compliance tools
More integrations. Fewer silos.
Integration is easy with our open API that lets you connect with your CRM, call center and other essential applications.
Our open API makes it easy to integrate our dialer with any major third-party application.
Improve efficiency and productivity within an integrated solution.
Latest news & resources
SCOTUS to Decide if Courts Must Follow FCC’s TCPA Interpretations Contact Center Compliance Watch – October 2024 Convoso CPO on The Transformative Role of AI Agents in Business