How to Maximize Your Contact Rate with AI-Driven Number Management

Eliminate spam flags, automate procurement, and boost profitability with Convoso Ignite

The Problem: The carrier landscape has undergone a fundamental shift. Legacy number management is inefficient—it's messy, manual, error-prone, and fails to scale with hundreds or thousands of agents. Outdated reputation monitoring is binary ("good or bad") and reactive, missing the ability to flag issues that can occur within hours or minutes. This sub-optimal approach creates a huge opportunity cost where you could be losing nine percent of your contact rate for days without knowing why.

Convoso Ignite is the next-generation number management solution designed to address this complexity. It transforms the former "black box" of inconsistent carrier flags into a complex, measurable system. We solve the challenges of inconsistent flagging across major carriers (AT&T, T-Mobile, Verizon) by scoring reputation across a spectrum, not just a binary status.

Ignite makes number management easy and seamless by automating procurement and using AI to match the right number to the right lead. This three-pronged approach gives you the confidence to determine which numbers work well, ultimately reducing your flagging rate and achieving a boost in contact rate and profitability.

• Solve the Manual Mess: Procurement Automation automatically procures and assigns the right amount of numbers to your campaigns, freeing up admin time and simplifying number management.

• Real-Time, Granular Health Score: Convoso Ignite scores each number between one to a hundred, reflecting real performance and not just a binary rating. The score is calculated as real-time as possible, giving visibility per carrier (AT&T, T-Mobile, Verizon) and per phone number.

• End the Reactive Approach: Legacy interval checking is suboptimal and leads to missed calls; Ignite solves this by calculating reputation in real-time.

• AI-Driven Optimization: Dialing Optimization uses AI to match the right number to the right lead based on multiple factors such as geography and area code proximity.

• Measurable Results: The goal is to reduce flagging and increase pickups from leads, giving you more confidence in your business operations.