Convoso Terms Of Use

Last Updated: August 29, 2025

Welcome to the Convoso website. This document—The Convoso Website Terms of Use (“Agreement” or “Website TOU”)—is a legal agreement that is binding on Convoso, and you once you start using the Convoso website (defined as the “Site” in the definitions section). It supersedes any prior version. If you do not accept the terms, then do not use the Convoso website.

Please note that these terms apply to the use of the Convoso website, not to the use of the Convoso Services. If you are (or will be) a paying customer, then your account—and therefore your use of Convoso Services—is governed by the Convoso Services Agreement (which includes your Order Forms). Contact your Convoso representative if you wish to use the Convoso Services. If there are any conflicts between this Website TOU and the Convoso Services Agreement governing your account and use of the Convoso Services, then the Convoso Services Agreement shall govern with reference to your account and use of the Convoso Services.

This site is for use by corporate entities and their representatives in their capacity with such corporate entities. It is not intended for individual consumers, and your use is at your own risk.

Defined terms are set forth in Section 13.

1. Use of the Site

You are authorized to use this Site only to obtain information, communicate with Convoso representatives or, for customers who are using Convoso Services through an account, then also to access the Convoso Services only for uses permitted in the Convoso Services Agreement governing your access to and use of the Convoso Services.

This means that Convoso does not give you the right to do things such as copy, reproduce, republish, mirror or upload the Site, reverse engineer any of its content, any Convoso Services or data derived therefrom and you cannot create derivative works from any part of the Site (including its content) or any Convoso Services or distribute any of it or them to anywhere or anyone else.

You understand and acknowledge that features, functionality and content of this Site may have involved the use of artificial intelligence (“AI”) and that AI can be so unreliable as to generate inaccurate, misleading or just plain false results. It is your responsibility to confirm any such results you wish to use and you agree that Convoso shall have no liability whatsoever for results from the use of AI.

If you obtain data from third parties by accessing the Site, then your use of those data must be in compliance with all applicable laws and regulations and the terms of use (or their equivalent) of such sites.

Convoso does not grant you any express or implied rights or licenses or any other intellectual property rights, except for the limited and revocable authorization granted in the first paragraph of this Section 1 and your right to download content created by certain features and functionality of this Site.

The Site and/or your account might not be accessible from time to time for any number of reasons, including maintenance or system problems. Convoso will work to minimize such downtime, but it makes no promises, representations or warranties.

2. Access from Outside of the United States

Some features or functionality might not be available if you are accessing the Site from outside of United States and its territories. Convoso has no obligation to make such features and functionality available.

3. Your Information; Convoso Information on the Site; Third Party Links

(a) Your Information. If you provide Convoso with information then the use of that information will be governed by Convoso’s privacy policy, which you can find through the link at the bottom of each page of the Site. You acknowledge that you have read and understand Convoso’s privacy policy. If you provide Convoso with information about a third party, you represent and warrant that you have such third party’s permission to provide their information to Convoso.

(b) Convoso Information on the Site. Convoso does not promise, warrant or represent that the information on and/or downloadable from the Site is accurate, complete, current or in compliance with applicable laws and regulations. Convoso assumes no responsibility (and expressly disclaims responsibility) for updating this Site. You can also find explicit disclaimers and representations below. Convoso might provide updates, or it may add or delete features, functionality or entire services or products. Convoso might not resolve any reported problems with the Site.

(c) Third Party Links. You might find links to other websites on this Site. Convoso is not responsible for your use of those other websites. You are entirely responsible for whatever you do or do not do on those websites.

4. DISCLAIMER OF WARRANTIES

YOU ACCESS THIS SITE AND DISPLAY THE WEBPAGES AND THEIR CONTENT AT YOUR SOLE RISK. YOUR USE OF CONVOSO SEVICES ACCESSED THROUGH THIS SITE IS GOVERNED BY THE AGREEMENT YOU HAVE WITH CONVOSO. IF YOU HAVE NO SUCH AGREEMENT AND YOU ACCESS SUCH SERVICES THROUGH THIS SITE, THEN YOU USE THE CONVOSO SERVICES AT YOUR OWN RISK AND, AS TO THE CONVOSO SERVICES, THE DISCLAIMERS IN THE CONVOSO SERVICES AGREEMENT ARE INCORPORATED INTO THIS AGREEMENT BY THAT REFERENCE. CONVOSO PROVIDES THE SITE AND ALL CONTENT, SOFTWARE, PROGRAMS, FEATURES AND FUNCTIONALITY AND SERVICES “AS IS,” WITH NO WARRANTIES OR GUARANTEES WHATSOEVER.

CONVOSO, WITHOUT LIMITATION, MAKES NO WARRANTY OR GUARANTEE THAT YOUR ACCESS TO THE SITE, YOUR DISPLAY OF ANY PART OF THE SITE, YOUR DOWNLOADING OR COPYING OF ANYTHING AVAILABLE ON OR GENERATED THROUGH THE SITE AND/OR ACCESS TO AND USE OF THE CONVOSO SERVICES THROUGH THE SITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE OR WILL BE IN COMPLIANCE WITH APPLICABLE LAW AND REGULATIONS. YOU WILL SEEK COUNSEL TO ADVISE YOU ON ANY USE OF ANY INFORMATION AVAILABLE THROUGH THE SITE.

TO THE FULLEST EXTENT PERMITTED BY LAW, CONVOSO EXPRESSLY DISCLAIMS ALL EXPRESS, IMPLIED, STATUTORY, AND OTHER WARRANTIES, GUARANTEES, OR REPRESENTATIONS, INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF PROPRIETARY AND INTELLECTUAL PROPERTY RIGHTS AND/OR LAWS AND REGULATIONS.

YOU UNDERSTAND AND AGREE THAT YOU OBTAIN, OR HAVE ACCESS TO, MATERIALS, CONTENT, SOFTWARE, PRODUCTS OR SERVICES AT YOUR OWN RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGES THAT MAY RESULT, INCLUDING WITHOUT LIMITATION LOSS OF DATA OR DAMAGE TO YOUR COMPUTER SYSTEM.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

CONVOSO MAKES NO REPRESENTATIONS OR WARRANTIES THAT YOUR EQUIPMENT TO ACCESS AND DISPLAY THE SITE WILL BE COMPATIBLE WITH THE SITE AND/OR CONVOSO SERVICES.

5. LIMITATION OF CONVOSO’S LIABILITY

IN NO EVENT WILL CONVOSO BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES OF ANY TYPE WHATSOEVER RELATED TO OR ARISING FROM THIS SITE, ITS USE OR ACCESS AND/OR ANYTHING OR ANYPLACE ACCESSED THROUGH THE SITE AND/OR THE USE OF CONVOSO SERVICES, INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOST SAVINGS OR LOSS OF PROGRAMS OR OTHER DATA OR DAMAGES OR PENALTIES ARISING FROM A VIOLATION OF LAWS OR REGULATIONS, EVEN IF CONVOSO IS EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS EXCLUSION AND WAIVER OF LIABILITY APPLIES TO ALL CAUSES OF ACTION, WHETHER BASED ON CONTRACT, WARRANTY, TORT, OR ANY OTHER LEGAL THEORIES. CONVOSO’S MAXIMUM LIABILITY FOR ANY AND ALL CLAIMS IS ONE HUNDRED DOLLARS ($100.00).

6. Indemnification

You agree to indemnify, defend, and hold Convoso, its shareholders, directors, officers, employees and agents harmless from and against any action, cause, claim, damage, debt, demand or liability (and including any governmental actions or governmental or other lawsuits) (each, a “Claim”), including reasonable costs and attorney’s fees, asserted by any person, arising out of or relating to: (a) your breach of the terms of this Agreement; (b) your unauthorized use of the Site, including any information, communication, data or work that you provide or obtain in connection through the Site; (c) libelous, slanderous, indecent or other statement concerning any person made or republished by you; (d) any violation of federal, state and/or local law related to, arising out of or connected with your use of the Site; (e) your use of any information from or generated by this Site. Convoso has the right, but not the obligation to assume the exclusive defense and control of any matter subject to indemnification by you pursuant to this Section and you will reimburse Convoso for its costs and expenses (including legal fees) as incurred and invoiced to you. Convoso agrees that it shall give you reasonable notice of any claim, threatened or made, or suit instituted against it that could result in a claim for indemnification. Convoso agrees that in the event that indemnification is sought under this provision, Convoso shall furnish you, upon request, all information and assistance available to Convoso for defense against any such claim, suit, or demand, to the extent permitted by law or court action but taking into account any non-disclosure obligations Convoso may have. Please note that this indemnification is in addition to any other indemnification obligations you may have with Convoso. If you are a Customer of Convoso, then the indemnification provisions of the agreement with Convoso supersedes this provision. Convoso agrees to indemnify, defend and hold You harmless from and against any Claim which solely arises from: (i) Convoso’s intentional violation of the agreement set forth in the Data Processing Policy; (ii) Convoso’s intentional violation of applicable law, but only to the extent such violation prevents the provision of the Convoso Services to You; or (iii) patent infringement by Convoso, but only to the extent such infringement prevents the delivery of the Convoso Services to You. Except as explicitly provided in this Section 6, You acknowledge that there are no other indemnification rights or obligations imposed on either Convoso or You and You hereby waive any implied or equitable indemnity rights arising from any Claim.

7. Limiting Access to the Site

Convoso has the right to suspend or terminate your access to the Site at any time and without notice if Convoso believes that you have violated this Agreement or any other agreement you have with Convoso (such as your Convoso Services Agreement if you are a Customer), failed to pay in accordance with your payment obligations (if any) and/or if Convoso believes that your access may result in injury to Convoso or third parties or violation of law or regulations or an investigation by governmental authorities as to your use. Convoso can also suspend or terminate access by free-trial users or users accessing portions of the Site that are not a Convoso Service for any reason whatsoever at any time and without notice. If a governmental authority advises Convoso that it believes that your access to the Site violates or will violate applicable laws and regulations and Convoso incurs any costs or other expenses arising from its response to such advice, then you will reimburse Convoso for all such costs and expenses, which includes attorney fees and expenses.

8. Changes to the Site and to this Agreement

Convoso will make changes to the Site without providing you with notice. Convoso might also change the terms of this Agreement. Convoso will provide notice of any changes to this Agreement either by posting a notice on the Site or by contacting you (or both). You consent to the changes in the same way that you consented to this Agreement—by using the Site. If you do not agree to the changes, then do not use the Site. If you consent to those changes (see how that happens above), then the changes will affect your use of the Site only after your acceptance of the changes.

9. Governing Law, Remedies, Waiver

This Agreement is governed by the law of the State of California without taking into account its principles and case law relating to conflicts of laws. Convoso and you consent to the exclusive jurisdiction of the state and federal courts sitting in Los Angeles, California. You waive all claims to the defense of inconvenient venue and any related defense.

If a court determines that some terms of this Agreement are not enforceable, that will not affect other terms. They will still be enforceable.

Convoso and you agree that other remedies might not be adequate and, accordingly, agree that Convoso shall have rights in equity for injunctive and other equitable relief, in addition to any and all other remedies Convoso may have under this or other agreements with you or at law.

Convoso does not waive any of its rights or remedies because it does little or nothing when you do something that breaches, or may breach, this Agreement. It does not mean that you have no liability for that action (or inaction), that Convoso cannot exercise whatever remedies it may have or that you can do it again.

10. No Assignment

Convoso is granting certain rights to you, and accordingly you may not assign this Agreement or any of its rights or obligations without the prior written consent of Convoso. Any attempted assignment without such prior written consent shall be void and will be considered a breach of this Agreement.

11. Contacting Us

You can contact us either by email at info@convoso.com

12. Survival

Sections 1, 3, 4, 5, 6, 9, 12, 13, 14, 15 and 16 survive any termination or expiration of this Agreement.

13. Definitions

“Agreement” and “Website TOU” each means this document, including any and all changes to it.

“Convoso” means the company, Convoso, Inc.

“Convoso Services” means each service option that Convoso provides to its Customers as governed by the Convoso Services Agreement, whether accessed through the Site or otherwise. This definition also includes and changes to any such services.

“Convoso Services Agreement” means the written (or its digital equivalent) agreement entered into between Convoso and a Customer.

“Customer” means the corporate entity that has entered into the Convoso Services Agreement for the use of and payment for Convoso Services.

“Site” means the website linked to this Website TOU and on which Convoso provides general information about the Convoso Services and Convoso itself.

“You” (whether in lower case or not) means the person who visits the Site and if the access to the Site is for business purposes by a legal entity, then that business as well.

14. Compliance with Law; Appropriate Conduct

You agree that Convoso is not and will not be responsible for your use of the Site and/or the Convoso Services and other services accessed through the Site. You hereby assume all liability and responsibility for use of the Site in compliance with any applicable federal, state or local laws (and including the laws of non-US jurisdictions in which your use of the Convoso Services may result in jurisdiction over your actions). You will seek legal counsel for your use of any or all of the Site, including without limitation information available through (including information generated by) the Site.

You will not use the Site and/or the Convoso Services and other services accessed through the Site to (i) engage in abusive, deceptive, harassing, threatening, obscene, libelous, or discriminatory conduct; (ii) promote unlawful goods or services or goods or services that are unlawful based on the receiving party’s age or location; (iii) promote unlawful conduct; or (iv) transmit sexually explicit content.

You hereby assume responsibility for promptly reimbursing Convoso for all costs and expenses of any kind, including reasonable attorneys’ fees, as they are incurred by Convoso in connection with or related to any actual, alleged or threatened damages or other claims arising from alleged and/or actual violations by you of any applicable laws and/or regulations or the rules governing your conduct in this section.

15. Waiver of Draughtsman’s Rule

Relevant judicial opinions and statutes specify “rules of construction” of an agreement, among them being the “Draughtsman’s Rule.” In simple terms, the rule (or rules in the statute and interpreting opinions) means that if there is any uncertainty in interpreting an agreement’s terms after applying all of the rules of interpretation, then the language should be interpreted most strongly against the Party who caused the uncertainty to exist. Accordingly, you acknowledge that you have been represented by counsel, or you have voluntarily, knowingly, and freely waived such representation by counsel, and that you have had the opportunity to negotiate the provisions of this Agreement, for example, by considering and/or proposing changes to provisions. Therefore, the Parties hereby waive the protections of any law or statute that provide that in the case of uncertainty not removed by the laws relating to the interpretation of contracts, the language of the Agreement should be interpreted most strongly against the Party who caused the uncertainty to exist, or any other similar law, statute, or regulation.

16. Entire Agreement; Amendment

This is the entire agreement relating to the access to and display of the Site and use of content available on or through it. This Agreement supersedes all prior written and oral agreements between the Parties regarding such subject matter. Any pages or other text on Convoso’s website(s) and, except for emails permitted by an authorized Convoso officer, written or oral statements by or on behalf of Convoso before, during or after the Term are observations and recommendations for guidance only and do not constitute a part of this Agreement. Customer waives all claims as to Convoso’s liability for any damages arising therefrom. This Agreement cannot be changed by any oral or written (including email) communications and/or documents unless such documents expressly state that this Agreement is being thusly changed and a senior executive of Convoso has signed it. Use of the Convoso Services (i.e., not the Site) by Convoso will continue to be governed by the Convoso Services Agreement, which this Agreement does not alter.