AI & Automation
Optimize call center operations with advanced AI and industry-leading automation capabilities
Convoso's sales platform with AI, helps growth-hungry contact centers scale and succeed.
Customize your approach to lead engagement and follow up with behavior-based rules that automate operations and agent tasks down to the lead level.
Calculate the perfect time to call each individual, with custom triggers based on your lead information and business model.
Leverage the latest in AI technology. Engage with more leads and activate higher quality conversations.
Convoso has built a highly differentiated automation framework for managing large sales contact centers efficiently. Convoso automates agent and administrative tasks, event-based API calls, and cross-channel follow-up while seamlessly moving leads across the platform.
Modern automation and workflow tools should help sales-focused call centers optimize processes for efficiency and scalability. Our workflow dialing calculates the perfect time to call each lead, with custom triggers based on your specifications. Stagger scheduled calls to customers, without getting voicemail messages or becoming predictable.
Our Voso.ai intelligent virtual agent can engage with your customers and leads over SMS and voice. Use cases include qualifying prospects, following up on leads, scheduling appointments, handling after hours inquiries and more.
Continuous innovation and a commitment to building the very best sales contact center solution means you get more. More conversations, more conversions, more revenue. That’s what our customers love about Convoso.
Powerful workflow automation
Best-in-class voicemail detection
Superior caller ID reputation management
Faster speed to lead
Robust compliance tools
Integration is easy with our open API that lets you connect with your CRM, call center and other essential applications.
Our open API makes it easy to integrate our dialer with any major third-party application.
Improve efficiency and productivity within an integrated solution.
Dont Dial DumbOutbound teams aren’t failing—they’re dialing dumb. Learn how caller ID number fatigue silently kills contact rates and what smarter dialing looks like today.
Insights from the 2025 TCPA SummitAn expert breakdown of the biggest TCPA compliance risks facing outbound call centers, including enforcement trends, privacy laws, AI risks, and compliance guardrails.
Contact Rate Is the #1 Outbound Sales MetricLearn the key mistakes that reduce contact rate—and how to improve caller ID reputation, boost connections, and lower CPA with smarter outbound automation.
