Convoso provides customized solutions based on each customer's unique needs — such as number of seats, features, and integrations. Because every business setup is different, we tailor pricing accordingly instead of offering a one-size-fits-all model.

Convoso primarily offers annual plans to deliver better value and ensure long-term success. We do offer 20% off annual plans currently. However, options can be discussed with your sales representative depending on your needs.

While we don't offer a free trial, we do offer live customized demos so you can see Convoso’s platform in action and get all your questions answered based on your specific use case.

Yes, we offer volume-based pricing for larger teams. Our team will work with you to create the most cost-effective package based on the size and scope of your operation.

Convoso allows customers to scale their number of seats, though terms may vary based on the contract agreement. Speak with your Customer Success Manager to plan for scaling up or down.

Many customers report a significant boost in contact rates, agent productivity, and overall ROI compared to traditional dialers. For example, businesses have achieved up to a 300% increase in contact rates and dramatically reduced agent idle time. Specific results depend on your setup and use case.

Pricing for Convoso’s auto dialer solution depends on the number of seats, features, and services selected. A customized quote can be provided after an initial consultation.

There are no hidden fees. However, standard carrier fees (associated with telecom usage) and optional add-ons such as omnichannel are available. These will be clearly outlined during the purchasing process.

Carrier fees are charges related to call termination and messaging through telecom providers. These are typically billed separately from the software subscription, and rates may vary based on usage and destination.

The purchasing process usually starts with a consultation to understand your needs, followed by a customized demo and proposal. Once you agree on the scope and pricing, we proceed with onboarding, configuration, and training to get your team up and running quickly.

Convoso offers a comprehensive cloud-based solution including predictive and power dialing, dynamic scripting, smart lead management, omnichannel capabilities (voice, email, SMS), workflow automation, reporting and analytics, real-time monitoring, compliance tools, and integrations with popular CRMs and lead vendors.