ZIZO
Helps call centers cut turnover and build high-performing teams through real-time, gamified performance management.
ZIZO is a gamified performance management platform built for call centers. We help reduce attrition, boost productivity, and make performance improvement fun.
Our system integrates with your existing tools to deliver real-time feedback, personalized goals, and automated recognition—so managers coach less and results grow more.
By combining real-time performance data with gamification, ZIZO helps organizations turn repetitive tasks into motivating experiences that boost employee satisfaction, reduce turnover, and increase overall output.
From onboarding to daily operations, ZIZO provides a comprehensive engagement system that empowers both agents and managers. With seamless integrations and a fully customizable KPI engine, ZIZO transforms the way teams are managed—driving accountability, transparency, and long-term success.
Notable features
Gamified performance system with ranks, levels, and rewards to engage all employees
Real-time dashboards for instant visibility into agent and team performance
Automated contests and challenges aligned to your key KPIs
Customizable rewards store with tangible and virtual incentives
Seamless integration with systems of record—no manual data entry
