
SalesPop! Interviews Convoso CEO on How AI and Compliance are Reshaping Outbound Calling

Convoso CEO and Co-Founder Nima Hakimi joined John Golden of Sales POP! to explore how Artificial Intelligence (AI) and compliance are reshaping the future of outbound contact centers.
Nima breaks down the dual revolution driving higher contact rates and stronger regulatory adherence. He shares how Convoso’s AI-driven tools, like intelligent number management and voicemail detection, help businesses reach more prospects while staying compliant. The discussion also covers real-world results, integration flexibility, and what’s next for AI in sales and operations.
Watch the full interview below

00:00 – Introduction and guest welcome
00:56 – Origin of Convoso and the evolution to cloud and AI
02:18 – How AI is used to improve contact rates
04:24 – The ongoing challenges and importance of compliance
06:31 – Tools for compliance and number assignment
06:43 – Innovations: voicemail detection and caller ID management
09:19 – The impact of carrier and area code variations
11:23 – Shifts in outbound strategies and best practices
12:24 – Importance of system integration with other platforms
13:24 – The future of AI and automation in outbound sales
14:48 – Limitations of AI for outbound sales calls
16:26 – Measuring AI’s ROI and making data-driven decisions
17:12 – Customer success stories and tangible results
18:44 – Benefits of increased contact rates and dialing efficiency
20:54 – Convoso’s mission and product summary
21:16 – Outro and closing remarks
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