SalesPop! Interviews Convoso CEO on How AI and Compliance are Reshaping Outbound Calling

Convoso CEO and Co-Founder Nima Hakimi joined John Golden of Sales POP! to explore how Artificial Intelligence (AI) and compliance are reshaping the future of outbound contact centers. 

Nima breaks down the dual revolution driving higher contact rates and stronger regulatory adherence. He shares how Convoso’s AI-driven tools, like intelligent number management and voicemail detection, help businesses reach more prospects while staying compliant. The discussion also covers real-world results, integration flexibility, and what’s next for AI in sales and operations.

Watch the full interview below

00:00 – Introduction and guest welcome

00:56 – Origin of Convoso and the evolution to cloud and AI

02:18 – How AI is used to improve contact rates

04:24 – The ongoing challenges and importance of compliance

06:31 – Tools for compliance and number assignment

06:43 – Innovations: voicemail detection and caller ID management

09:19 – The impact of carrier and area code variations

11:23 – Shifts in outbound strategies and best practices

12:24 – Importance of system integration with other platforms

13:24 – The future of AI and automation in outbound sales

14:48 – Limitations of AI for outbound sales calls

16:26 – Measuring AI’s ROI and making data-driven decisions

17:12 – Customer success stories and tangible results

18:44 – Benefits of increased contact rates and dialing efficiency

20:54 – Convoso’s mission and product summary

21:16 – Outro and closing remarks

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