How a Home Improvement Leader Increased Appointment Sets by 67%

In a competitive home services market where speed and contact rates determine revenue, one regional leader transformed its outbound contact center performance. By replacing manual dialing with automation, intelligent lead management, and advanced caller ID reputation tools, the company dramatically improved speed-to-lead, increased contact rates, and set significantly more appointments — without significantly increasing agent hours. Download the case study to see exactly how they did it.

• 67% more appointments set — driving significantly higher revenue without adding proportional headcount

• 33% increase in contact rates — connecting with more fresh leads before competitors do

• Speed-to-lead reduced to seconds — catching high-intent prospects when they’re most likely to schedule

• Automated caller ID reputation & compliance tools — protecting contact rates and reducing legal risk across multi-state campaigns