Winning Leads: How Heard & Smith LLP Achieved a 20% Call Increase with Convoso

This case study highlights how Heard & Smith LLP achieved a 20% increase in outbound calls and improved lead management with Convoso. Eliminating IT bottlenecks and improving agent efficiency were key to their success.

• See how Heard & Smith LLP increased outbound calls by 20% and new clients by 5-8%.

• Learn how they eliminated IT bottlenecks, enabling faster campaign adjustments.

• Discover how real-time reporting and agent monitoring improved efficiency and lead management.