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Convoso beats Five9
Convoso is built to close deals — Five9 is built for customer service
13% more likely to be rated a true business partner.
91% of users praise Convoso’s support
3x faster ROI than Five9
The best Five9 alternative for outbound sales teams
Simple to set up. Easy to manage. Effortless to use.
Our industry leading dialer and AI-powered outbound sales tools deliver more contacts, while giving your teams unmatched ease of setup, streamlined admin, and everyday usability—so growth is never held back by complexity.
Avg. ROI (months)
7
Months
11
Months
Ease of setup
92%
79%
Ease of admin
94%
80%
Ease of use
94%
80%
Predictive dialing & AI automation
✅ Real-time; adaptive
❌ Limited
Caller ID reputation management
✅ Native; AI-automated
❌ 3rd-party; spammy
CRM integration
✅ Native
✅ Native
Compliance tools
✅ Customizable
❌ 3rd-party
Reporting & analytics
✅ Customizable
❌ Limited; low accuracy
Support & onboarding
✅ Dedicated CSM
❌ Inconsistent support
Pricing & ROI
💰 Transparent; 4x higher ROI
❌ Variable pricing; lower ROI
Convoso beats the competition
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Five9 focuses on customer service. Convoso is built to close deals.
The Five9 advantage—but only for inbound
Five9 is a trusted enterprise contact center platform focused on inbound service and customer support, not high-volume outbound sales.
Where Five9 falls short
Many outbound teams struggle with Five9’s manual DID management, third-party caller ID protection, and limited outbound automation. Slow reporting, inconsistent accuracy, and variable pricing further limit visibility and scalability.
Why teams move to Convoso
Convoso was built for outbound performance—delivering faster dialing, real-time analytics, and AI-driven compliance tools that protect caller ID reputation. With transparent pricing and dedicated support, Convoso helps outbound teams connect more, convert faster, and scale with confidence.
Convoso vs Five9 frequently asked questions
Convoso outperforms Five9 in outbound automation. Five9 is strong in inbound routing, but users report limited predictive dialing and manual list management. Convoso’s AI-driven dialing, automated callbacks, and lead routing dramatically increase connect rates and agent efficiency.
Many switch because of Five9’s slow reporting, manual compliance work, and inconsistent pricing. Convoso delivers real-time analytics, transparent pricing, and automated TCPA and state compliance—reducing overhead and risk.
Yes. Convoso supports native and API-based integrations with CRMs like Salesforce, HubSpot, and Lead Perfection, while Five9 users often rely on complex or incomplete integrations.
Convoso leads in this area. It automatically monitors and remediates DIDs to prevent spam-likely flags, while Five9 users often rotate numbers manually.
Yes. Convoso offers simple per-agent pricing without hidden fees. Five9’s enterprise pricing frequently changes based on seat count, features, or usage, causing cost uncertainty for customers.
Convoso. Its built-in tools automatically manage TCPA, state, and regional regulations. Five9 requires manual tracking, which can expose businesses to unnecessary compliance risk.
Convoso provides dedicated onboarding, faster support response, and proactive account management. Many Five9 users cite slow support times and limited consultative guidance.
Less spam. More wham.
Actual results from Convoso customers
4X
Boost to contact rate
75%
Increase in conversions
400%
Improved transfer rate
30%
Jump in sales
The leading AI-powered sales platform for fueling growth
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