User Management

User Management

Quick and customizable user management for call centers

Customizable + easy to use for agents and admins

Our customers say it best

“Convoso has put us in a power position to win...”

Aaron Culbertson, Executive VP, HomeCraft Gutter Protection

Navigating state calling restrictions: The ultimate compliance guide

Stay informed on state-specific telemarketing laws, from calling hours to legal holiday restrictions. This guide helps ensure your business stays compliant with updated regulations across the U.S.

Download the guide

Make more connections. Generate more sales.

Manage Access

Manage access

You control who has access to your account, manage licensing, set admin and agent permissions, and determine what is available to a user in the agent portal.

Admin Dashboard

Admin dashboard

Customize access levels for admins in the Admin Portal and set up the Admin dashboard.

Inbound and Callbacks

Inbound and callbacks

Set up how calls will come into agents and use skill routing to identify the best agents to receive calls set by your parameters.

The leading AI-powered sales platform for fueling growth

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The Convoso difference

Continuous innovation and a commitment to building the very best sales contact center solution means you get more. More conversations, more conversions, more revenue. That’s what our customers love about Convoso.

Powerful workflow automation

Best-in-class voicemail detection

Superior caller ID reputation management

Faster speed to lead

Robust compliance tools

More integrations. Fewer silos.

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Integration is easy with our open API that lets you connect with your CRM, call center and other essential applications.

Our open API makes it easy to integrate our dialer with any major third-party application.

Improve efficiency and productivity within an integrated solution.

Request a quote about our partner integrations