IVR
Keep outbound calls organized and help callers reach the right agent quickly
Set up button-based options like “Press 1 for Medicare Sales” or “Press 2 if you have an Affordable Care plan” using simple, dial-tone inputs. No complex flows, no IT headaches.
Handle inbound calls without disrupting outbound campaigns. Use simple queues to route occasional inbound traffic, like callbacks or warm transfers, to the right place, so your core team can stay on task.
Launch IVR flows in minutes. With DTMF-based inputs, creating basic call menus that make a difference is easy, especially for language preferences, department routing, or prioritizing hot leads.
Get the right calls to the right people. Combine IVR choices with agent skill groups or prioritize campaign queues to keep your call center running smoothly, without adding new systems or tools.
Continuous innovation and a commitment to building the very best sales contact center solution means you get more. More conversations, more conversions, more revenue. That’s what our customers love about Convoso.
Powerful workflow automation
Best-in-class voicemail detection
Superior caller ID reputation management
Faster speed to lead
Robust compliance tools
Integration is easy with our open API that lets you connect with your CRM, call center and other essential applications.
Our open API makes it easy to integrate our dialer with any major third-party application.
Improve efficiency and productivity within an integrated solution.
How to Improve Call Answer Rates: Benchmarks, Caller ID Reputation, and Outbound Dialing Best PracticesImprove answer and connect rates with data-driven outbound strategies. Get benchmarks, caller ID reputation tips, local presence guidance, AMD best practices, and compliance reminders.
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