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IVR

IVR (Interactive Voice Response) software to optimize outbound call efficiency

Keep outbound calls organized and help callers reach the right agent quickly

Our customers say it best

"All data provided within minutes of the agent being off a call is invaluable."
Matt Bowers, VP Operations, Dynamic Insurance Services

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Make more connections. Generate more sales.

Straightforward routing for calls

Set up button-based options like “Press 1 for Medicare Sales” or “Press 2 if you have an Affordable Care plan” using simple, dial-tone inputs. No complex flows, no IT headaches.

Stay focused on what matters—outbound performance

Handle inbound calls without disrupting outbound campaigns. Use simple queues to route occasional inbound traffic, like callbacks or warm transfers, to the right place, so your core team can stay on task.

Fast setup, no learning curve

Launch IVR flows in minutes. With DTMF-based inputs, creating basic call menus that make a difference is easy, especially for language preferences, department routing, or prioritizing hot leads.

Pair queues and IVR with smart prioritization

Get the right calls to the right people. Combine IVR choices with agent skill groups or prioritize campaign queues to keep your call center running smoothly, without adding new systems or tools.

The leading AI-powered sales platform for fueling growth

The Convoso difference

Continuous innovation and a commitment to building the very best sales contact center solution means you get more. More conversations, more conversions, more revenue. That’s what our customers love about Convoso.