Performance Dashboards

Customizable call center performance dashboards with room to grow

Monitor performance with out-of-the-box dashboards and scale into real-time analytics as your operation evolves.

4x your contact rates today!

Make more connections. Generate more sales.

Performance visibility — your way

Out-of-the-box reporting & dashboards provide immediate visibility into agent, campaign, and lead performance with customizable KPIs.

Advanced Analytics provide deeper segmentation, optimization-focused reporting and enhanced performance analysis for teams ready to move beyond monitoring to real-time revenue control.

Customized data and performance report

Collect and display statistics in real time with intuitive dashboards. For teams that need deeper segmentation and performance optimization, advanced analytics capabilities extend these insights even further.

Set custom KPIs and performance metrics

Pick your most important performance metrics and prioritize them in your dashboard. Showcase data from all your reports and campaigns with customized colors and designs.

Historical trends

Understand the big picture of agent, lead, and list performance by analyzing the data over the time period of your choice, whether that’s by the hour, day, week, month, quarter. Available across both tiers.

Why Convoso?

More Conversations, Greater Engagement

Our industry leading dialer and AI-powered outbound + inbound sales tools deliver more contacts and orchestrate more omnichannel interactions so your teams can consistently meet growth targets.

Efficient Operations, Scalable Results

Our solution suite empowers running highly effective call center operations. Optimized lead, list, and campaign management; real-time actionable insights; and our differentiated automation framework drives more results.

A Proven, Trusted Partner

With our robust set of compliance tools, dedicated expert advisors, and decades of industry experience, we have a proven track record of ensuring our customers succeed.

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Our customers say it best

“The reporting is leaps and bounds better than what we've seen on on other solutions.”
CEO, Insurance and Financial Services Lead Generation Company

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4.5 / 5 ▪ 395+ reviews
4.5 / 5 ▪ 250+ reviews
4.5 / 5 ▪ 190+ reviews
4.5 / 5 ▪ 395+ reviews
4.5 / 5 ▪ 60+ reviews

The Convoso difference

Continuous innovation and a commitment to building the very best sales contact center solution means you get more. More conversations, more conversions, more revenue. That’s what our customers love about Convoso.