Best dialer in 2020 for remote call center operations.
For years, Convoso customers with at-home agents have been driving profits with our flexible cloud-based software and the support of our superior customer success team. All capabilities of a traditional call center model are available to virtual call center operations. With the right tools, you can excel.
Customer success with virtual call centers.
Our Customer Success Team works diligently to assist companies with optimal configuration of their Convoso virtual dialer. Our tools help maximize remote management efficiency, including dynamic real time reports and performance analytics. Our customers run with it.
”Our lead to transfer rate has increased steadily since starting with Convoso three months ago from 2% to 8%. When you’re talking about hundreds of thousands of leads, that’s a huge increase.Tom CarolanDigital Market Media