Convoso Ignite™
The ignition switch for profitable outbound

DID (Direct Inward Dialing) management is the process of acquiring, monitoring, and rotating phone numbers used in outbound campaigns. Poorly managed DIDs can get flagged as spam, lowering your contact rates and increasing your cost per acquisition. Convoso Ignite automates DID lifecycle management to help call centers avoid these issues and improve dialing performance.

Convoso Ignite uses real-time DID scoring and AI-powered dialing optimization to route each call through your best-performing phone number. This reduces the chances of calls being blocked or labeled as spam, leading to more live answers and stronger campaign performance.

Yes. By minimizing wasted dials and increasing connect rates, Ignite improves your dialing efficiency—meaning your team speaks with more qualified leads using fewer resources. The result is a lower CPA across your outbound campaigns.

Most caller ID tools react only after numbers are flagged. Convoso Ignite goes further by proactively managing your phone number strategy in real time. It automatically procures and scores DIDs, and routes calls dynamically, helping you stay ahead of carrier labeling algorithms and reach more leads.

Convoso Ignite is designed to support compliance-focused organizations that rely on consumer consent. It helps protect your contact strategy against unfair blocking and spam labeling—especially important as carrier algorithms become more aggressive and opaque.

Every phone number is continuously evaluated based on live data, including answer rates, contact rates, flagging trends, and carrier-specific behavior. Scores range from 1 to 100, and Ignite uses this intelligence to route calls through your healthiest DIDs at any given moment.

Yes. Convoso Ignite is a fully integrated solution built into the Convoso platform, eliminating the need for third-party caller ID reputation tools. It automates procurement, scoring, and optimization of your outbound DIDs—all in one place.

Convoso Ignite is ideal for high-volume outbound teams in industries like insurance, legal marketing, financial services, home services, and BPOs. Any business that depends on contact rates and compliance to drive revenue will see value from this solution.

Convoso Ignite is available to customers of the Convoso platform. To see how it works and whether it's a fit for your team, schedule a demo with our team and explore the full capabilities of the platform.