CEO Nima Hakimi on the Evolution of Outbound Sales and Convoso for Salesforce

Technology Reseller News Podcast Interview Summary

Convoso CEO and Co-Founder Nima Hakimi joined Doug Green of Technology Reseller News to discuss how outbound sales is changing and what revenue teams need to reach more prospects in a more complex calling environment.

In the conversation, Nima explains why outbound sales is no longer just about dialing higher volumes of leads. Today, successful teams need a more strategic approach that focuses on reaching the right prospects, protecting caller reputation, managing number health, and staying compliant as regulations and carrier standards continue to evolve.

Nima also highlights how Convoso is different from traditional CCaaS platforms that are often built around inbound customer service. Convoso is purpose-built for outbound sales execution, bringing together high-performance dialing, campaign management, number management, and compliance-focused controls in one platform.

The discussion also covers Convoso’s new integration with Salesforce AppExchange, which brings Convoso’s outbound-specific capabilities directly into Salesforce workflows. With Convoso for Salesforce, revenue teams can reduce the need for disconnected third-party tools and gain a more unified way to manage dialing performance, campaign execution, caller reputation, and compliance.

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Technology Reseller News reports on AI, vCons, UC, UCaaS, CPaaS, CCaaS, real time cloud communications plus news and information on hybrid and prem networks.