Pennsylvania Telemarketing Reform Bill Heads to Governor’s Desk

Pennsylvania lawmakers have passed Senate Bill 992, a bipartisan measure that would update the state’s Telemarketer Registration Act and expand its coverage to modern communication channels.

The bill passed the General Assembly on July 12, 2026, and is awaiting action from Governor Josh Shapiro. If signed, it would take effect 90 days after enactment.

Key details of the bill

• Expanded Definition: Expands the legal definition of telephone solicitation to cover SMS text messages, ringless voicemails, and traditional calls.

• "Quiet Hours": Prohibits unsolicited telemarketing calls and robocalls between 7 p.m. and 9 a.m., and all day on Sundays.

• Enhanced Protections: Bans AI-driven fraud, number "spoofing," and the use of false names.

• Exemptions & Consent: Businesses operating with prior express written consent or those with an established business relationship in the last 12 months are exempted from strict telemarketer registration requirements.

Penalties and enforcement

Violations may result in civil penalties of up to $1,000. Penalties may increase to as much as $3,000 when the contacted individual is 60 years of age or older.

What outbound teams should review

Businesses contacting Pennsylvania residents should review:

• Calling hours

• Consent records

• SMS opt-out procedures

• Caller ID practices

• Telemarketer registration requirements

• Suppression processes for revoked consent

SB 992 is not yet law. Businesses should continue monitoring the bill and consult legal counsel to determine how the proposed requirements may affect their outreach practices.

DISCLAIMER: The information on this page and related links is provided for general education purposes only and is not legal advice. Convoso does not guarantee the accuracy or appropriateness of this information to your situation. You are solely responsible for using Convoso’s services in a legally compliant way and should consult your legal counsel for compliance advice. Any quotes are solely the views of the quoted person and do not necessarily reflect the views or opinions of Convoso.