Pennsylvania Telemarketing Law Takes Effect October 18, 2026

Pennsylvania has enacted new telemarketing requirements that will take effect October 18, 2026.

Governor Josh Shapiro signed Senate Bill 992 into law on July 20, 2026, making it Act 47 of 2026. The law updates Pennsylvania's Telemarketer Registration Act and expands its coverage across calls, text messages, voicemails, and ringless voicemails.

Key details of the law

• Expanded Definition: Expands the legal definition of telephone solicitation to cover SMS text messages, ringless voicemails, and traditional calls.

• Quiet Hours: Prohibits telephone solicitations on Sundays and between 7 p.m. and 9 a.m.

• Enhanced Protections: Bans certain uses of spoofing, false names, and artificial intelligence in connection with fraudulent or deceptive telemarketing activity.

• Exemptions & Consent: The law includes exceptions for certain communications, including those made with prior express written consent or to consumers with an established business relationship within the previous 12 months.

Penalties and enforcement

Violations may result in civil penalties of up to $1,000. Penalties may increase to as much as $3,000 when the contacted individual is 60 years of age or older.

What outbound teams should review before October 18

Businesses contacting Pennsylvania residents should review:

• Calling hours

• Consent records

• SMS opt-out procedures

• Caller ID practices

• Telemarketer registration requirements

• Suppression processes for revoked consent

With the law taking effect October 18, 2026, outbound organizations should review their Pennsylvania outreach practices now and consult legal counsel to determine how the new requirements apply to their specific operations.

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