Convoso Contact-Center-Compliance-News

New Jersey Governor Phil Murphy signed the “Seinfeld Bill” (S921/A1545), requiring telemarketers to provide essential information within 30 seconds of a call. 

The bill drew inspiration from a scene in the iconic TV sitcom “Seinfeld”, where Jerry is frustrated that telemarketers can phone him whenever they want, without any specific rules or repercussions.

The official New Jersey Twitter account tweeted out a video about the law using the clip from the show.


What it Means for New Jersey Residents

The legislation aims to protect consumers, especially seniors, that are frequent targets and most likely to fall victim to scams. 

Violating the bill would be a disorderly persons offense, in addition to any other penalties already written into law.

What it Means for Telemarketers

The new bill mandates specific requirements for telemarketers that include:

  • Disclosing the name, mailing address, and telephone number of the person on whose behalf the call is made. 
  • Accurately identifying themselves, the person on whose behalf the call is made, and the purpose of the call. 
  • Displaying their mailing address and the company they represent on any website owned or operated by them, as well as the address of any business they represent on calls.
  • Unsolicited calls are prohibited between 9:00 p.m. and 8:00 a.m., at the local time of the customer.


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DISCLAIMER: The information on this page and related links is provided for general education purposes only and is not legal advice. Convoso does not guarantee the accuracy or appropriateness of this information to your situation. You are solely responsible for using Convoso’s services in a legally compliant way and should consult your legal counsel for compliance advice. Any quotes are solely the views of the quoted person and do not necessarily reflect the views or opinions of Convoso.

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