TCPA litigation continues to pose significant risks to businesses. Following the Supreme Court’s decision in Facebook v Duguid, many contact centers are left wondering how can they protect themselves from TCPA violations.
Convoso CEO Nima Hakimi discussed trends in TCPA litigation with experts Arvell Craig, Director of Compliance Services at Contact Center Compliance, and Christine Reilly, Partner & Legal Expert at Manatt Phelps & Phillips.
Key takeaway from the expert panel:
- New legal realities of the post Facebook v Duguid ruling
- Practical impacts on call center operations
- How to utilize technology partners to support compliant dialing
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