Contact Center Compliance Watch – September ’23
We aim to highlight the importance of due diligence in lead campaigns and to keep our customers and industry associates up-to-date with the compliance news reported from our industry. These …
News Category: Compliance News
Three Quarter Mil TCPA Class Settlement Highlights Importance of Using the Reassigned Numbers Database
We aim to highlight the importance of due diligence in lead campaigns and to keep our customers and industry associates up-to-date with the compliance news reported for our industry. This article from …
TCPAWorld Czar Eric Troutman Shares Actions You Should Be Taking NOW to Support Compliance
In 2023, there’s hardly been a dull moment when it comes to lead generation and marketing compliance. We’ve seen updates and changes at the FCC, the FTC, and in states …
New York Nearly Doubles Fines for DNC Violations
Fines for violations of New York’s Do Not Call (DNC) registry are going up—way up. Governor Kathy Hochul signed into law a bill amending the state’s general business regulations, raising …
New York Nearly Doubles Fines for DNC Violations Read More »
Contact Center Compliance Watch – August ‘23
We aim to highlight the importance of due diligence in lead campaigns and to keep our customers and industry associates up-to-date with the compliance news reported from our industry. These …
The High Price of Ignoring SMS Stop Requests: AdaptHealth’s $6MM TCPA Settlement
We aim to highlight the importance of due diligence in lead campaigns and to keep our customers and industry associates up-to-date with the compliance news reported for our industry. This article from …
The High Price of Ignoring SMS Stop Requests: AdaptHealth’s $6MM TCPA Settlement Read More »
Appellate Court Ruling Challenges ‘Autodialer’ Defense
We aim to highlight the importance of due diligence in lead campaigns and to keep our customers and industry associates up-to-date with the compliance news reported for our industry. This article from …
Appellate Court Ruling Challenges ‘Autodialer’ Defense Read More »
FCC Issues Record $299 MILLION Fine, Busts Robocall Scam Network
Cracking down on what it called the “largest illegal robocall operation the agency has ever investigated,” the FCC issued a record-breaking $299,997,000 fine to match. Announcing its enforcement action during …
FCC Issues Record $299 MILLION Fine, Busts Robocall Scam Network Read More »
Contact Center Compliance Watch – July 2023
We aim to highlight the importance of due diligence in lead campaigns and to keep our customers and industry associates up-to-date with the compliance news reported from our industry. These …
It’s a Sweep! FTC, DOJ Announce Nationwide Enforcement Action, “Operation Stop Scam Calls”
Regulators and legislators are taking increasingly aggressive actions to stop illegal telemarketing calls and robocalls. On July 18, those efforts reached an all time high when the FTC and DOJ …
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