Here’s a round up of some of our most popular blog posts of 2022. The purpose of our blog is to share insights and tips that help sales and lead generation contact centers thrive. We include expert guidance from webinar guests, and partners, perspectives and strategies around issue-driven topics, and stories of how customers met challenges and achieved improved results.
We hope you find some valuable tips and strategies to energize your business goals in 2023!
Strategies & Tips to Boost Profitability for Outbound Call Centers
What Is Speed to Lead? And Why It Matters for Sales and Lead Gen Success
How fast are you contacting leads after they express an interest in your business? Better yet, do you know how fast you should be contacting leads to beat the competition and capture the moment the lead is hot with high intent? Learn about the critical importance of your lead response time.
Are You Getting the Best Return on Investment for Your Call Center Software?
Dialer software technology is the engine that drives productivity, efficiency, and growth for lead generation and sales teams. As long as you choose the right dialer for your business needs, that is. So how do you know that you’re making the right call center investment?
SMS Best Practices for Outbound Call Centers: How to Reduce Risk of Blocking and Stay in Compliance
When it comes to your outbound SMS marketing campaigns you may be wondering: Are my text messages to leads reaching their targets? Are my SMS numbers getting blocked? How do I improve SMS delivery rates? How can I send text messages that are in compliance?
Effective Strategies that Boost Call Center Efficiency and Profitability
Convoso CEO & Founder Nima Hakimi shares the most effective outbound calling strategies from his experience of working with lead buyers and lead sellers in all kinds of business verticals.
Will AI Replace Call Center Agents?
While the technology is still evolving, we already experience many applications of AI in our day-to-day lives. Still, many people are wary of the real-life implications of AI and automation. As the impact of artificial intelligence grows, lead generation professionals wonder: Will AI replace contact center agents?
Success in Specific Vertical Markets
Top 5 Solar Metrics to Drive Sales Success
With solar capacity set to potentially triple in just five years, it’s a bright time to be in the business of solar energy. But competition in this thriving sector is only increasing as market complexity grows and more organizations look to get in on the action. Does your organization have a plan to keep up with—and better yet, beat out—the rest of the pack?
How to Make the Most of Your Solar Leads – Solar Sales Webinar
With so many taking advantage of the growing trend toward renewables, businesses need to take a clever approach to solar sales if they’re going to stand out from the crowded competition. Heather Griffin, solar industry expert, and Colossus Co-CEO & President, shares her analysis of the current solar market—and her formula for outbound sales success in this webinar with Convoso CEO & Co-Founder Nima Hakimi.
Tips for Selling More Medicare Over the Phone
Make the most of ongoing growth in Medicare Advantage and Medigap enrollment with this collection of sales tips and strategies to improve the way your team sells Medicare over the phone.
Essential Medicare Sales and Marketing Strategies
Help your team rise above the competition with a variety of top Medicare sales and marketing strategies. Use these tips to shore up your sales process and scale your business.
Life Insurance Sales Scripts that Deliver Results
To seize the opportunities in today’s competitive market, life insurance sales teams not only need the right technology, but they need sales scripts that convince and convert. Use these best practices and life insurance sales scripts to improve your sales conversations and expand your book of business.
Crafting Final Expense Insurance Scripts That Set More Appointments and Close More Sales
Without the right approach to telesales conversations, sales teams and agents risk lagging behind an expanding competitive field. To help you step up your sales strategy, we’ve compiled these tips and best practices for selling final expense insurance over the phone.
Stories of Successful Results After Switching to Convoso
Solar Lead Vendor Boosts Contact Rates and Quickly Scales After Switch to Convoso
Having churned through a long series of disappointing dialers, lead vendor Solar Direct Marketing finally found the technology, contact rates, and accelerated growth they were after when they switched to Convoso. We interviewed David Stodolak, President of Solar Direct Marketing, about the success his company has experienced with Convoso’s contact center software solution.
Real Estate Success Skyrockets After Switch to Convoso
Learn how C Squared Founder Tisa Daniels is revolutionizing connections and conversions for her real estate industry clients to skyrocket ROI. Combining bullseye strategies with the latest outbound contact center technologies and data analytics from Convoso, Tisa and her team are leading real estate businesses to success.
Convoso Performs Above Other Dialers to Help Competitive Company Grow
The switch to Convoso created a path for continued growth for Call Trader, delivering improvements in contact rates, automation, DID management, reporting, and customer support. Following a successful trial and a smooth transition to Convoso, the company has higher expectations about productivity and ROI. We spoke with CEO Gabe Bletnitsky to learn about the impact Convoso has had on his business.
Home Services Company Sets Sales Records with Convoso’s Solution
HomeCraft Gutter Protection’s call center fuels demo appointments and product sales in a dozen states and counting. Their recent switch to Convoso’s dialing platform is helping their team set records and deliver unbelievable growth.
The Right Dialer Partner for Super-Fast, Sustainable Growth
See how Convoso helped Digital Market Media grow from a startup to the Inc. 5000 list of the US Fastest Growing Companies. Our interview with Call Center Ops Manager Diego takes on that growth from his perspective beginning as an agent, how things began to transform in 2020 with their switch to Convoso, and how the company has leveraged the platform to power remarkable, sustained growth.