In this article, we’ll look at what call blending is and the potential advantages and disadvantages of the different blended (and non-blended) call center solutions available. Dig into this crash …
Call centers these days rely on automation to remain competitive. Manual dialing has faded as an effective method for outbound sales and lead generation, and businesses can now choose between …
As an outbound call center manager, you rely on your team of sales and lead gen agents getting into a rhythm. Your predictive dialer is set up to keep your …
Answering Machine Detection: How Speed and Accuracy Boost Contact Rates for Call Centers Read More »
How fast are you contacting leads after they express an interest in your business? Better yet, do you know how fast you should be contacting leads to beat the competition …
What Is Speed to Lead? And Why It Matters for Sales and Lead Gen Success Read More »
A power dialer or a predictive dialer? Which dialer, or dialing mode, will be the most effective solution for your sales and lead generation team to drive revenue? In this …
Predictive Dialing vs. Power Dialing – Which one should you choose? Read More »
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