Agent performance metrics to focus on for hourly maximization Running a successful outbound marketing campaign requires the finesse of a dialer admin, a quality dialing plan, and (as always) a …
5 Ways a Dialer Manager’s Life Changed When the Dialer Changed In Part One of this post, Michael Velardi shared the challenges, and the concurrent stress, he faced as an …
How One Dialer Admin Reduced Stress While Hitting Targets – Part 2 Read More »
A personal snapshot in the life of a successful outbound sales dialing manager. What it was, and why it changed. Michael Velardi is the former Senior Vice President of Resource …
Convoso powers conversations at scale, providing the leading contact center software for sales and lead generation teams. As a MarTech innovator, its award winning solutions include the fastest, most powerful omnichannel dialer, as well as Voso AI , conversational AI technology.
Since 2006, Convoso has continuously innovated our solutions to drive customer growth while supporting regulatory compliance.
© 2023 Convoso | Privacy Policy | California Privacy Notice | Terms of Use
Your Privacy Choices
