The Most Important Metric
Take a glance outside your office door right now, and look at what your sales staff is doing. They are on the phone, taking notes, entering information into the computer–they’re …
The 7 Critical Attributes of an Outbound Call Platform
Outbound calling–initiating from a call center agent to a potential customer on behalf of a client–can provide numerous benefits to small and mid-sized businesses, from more targeted marketing, to cost-effective …
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The Sales & Service Power of Inbound Call Management Software
A business’s ability (or inability) to successfully service incoming callers can either catapult or cripple the company. When individuals call you, they need help, and a good experience goes a …
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The Power of Telemarketing AND Email Marketing Together
In the world of lead generation today, is it a question of whether or not to use telemarketing or email marketing, or is the winning formula to leverage both simultaneously? …
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