Engaging with a customer should be a conversation, not a chore. So why do people sometimes get frustrated when a sales rep solicits their business via the phone? One reason …
An Important Sales Tool for Your Sales Team … The Script Read More »
Take a glance outside your office door right now, and look at what your sales staff is doing. They are on the phone, taking notes, entering information into the computer–they’re …
Outbound calling–initiating from a call center agent to a potential customer on behalf of a client–can provide numerous benefits to small and mid-sized businesses, from more targeted marketing, to cost-effective …
The 7 Critical Attributes of an Outbound Call Platform Read More »
A business’s ability (or inability) to successfully service incoming callers can either catapult or cripple the company. When individuals call you, they need help, and a good experience goes a …
The Sales & Service Power of Inbound Call Management Software Read More »
In the world of lead generation today, is it a question of whether or not to use telemarketing or email marketing, or is the winning formula to leverage both simultaneously? …
The Power of Telemarketing AND Email Marketing Together Read More »
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