Convoso Blog

Outbound contact center trends for sales and lead generation teams. Get tips, solutions, and strategies focused on campaign productivity, agent performance, manager efficiency, data analytics, call center profitability, AI, and industry compliance issues.
Most Popular 2022 Blog Articles for Outbound Contact Center Success

Here’s a round up of some of our most popular blog posts of 2022. The purpose of our blog is to share insights and tips that help sales and lead

Most Popular 2022 Blog Articles for Outbound Contact Center Success Read More »

READ MORE >
The Best Ways to Get HVAC Leads, Book More Appointments, and Grow Your Business

Quality leads are fuel for an HVAC business. Without more leads to increase setting appointments, growth is going to be a struggle. But where do these leads come from? And

The Best Ways to Get HVAC Leads, Book More Appointments, and Grow Your Business Read More »

READ MORE >
Generate High-Quality Debt Settlement Leads with 3 Essential Strategies

We hear it from our customers and webinar participants time and again: When it comes to debt settlement and management leads, it’s not usually the quantity that’s the problem—it’s the

Generate High-Quality Debt Settlement Leads with 3 Essential Strategies Read More »

READ MORE >
Top 5 Solar Metrics to Drive Sales Success

With solar capacity set to potentially triple in just five years, it’s a bright time to be in the business of solar energy. But competition in this thriving sector is

Top 5 Solar Metrics to Drive Sales Success Read More »

READ MORE >
How to Generate More Home Services Leads: 6 Strategies to Grow Your Customer Base and Your Business

It’s been a topsy-turvy couple of years for many businesses across the home services industry. Between the pandemic, supply chain issues, labor shortages, and more, there’s been plenty of challenges

How to Generate More Home Services Leads: 6 Strategies to Grow Your Customer Base and Your Business Read More »

READ MORE >
Crafting Final Expense Insurance Scripts That Set More Appointments and Close More Sales

The price of funerals and the cost of other end-of-life services like cremation are rising rapidly across the US, and so is the demand for insurance policies that can help

Crafting Final Expense Insurance Scripts That Set More Appointments and Close More Sales Read More »

READ MORE >
Life Insurance Sales Scripts That Deliver Results

Life insurance offers important protection and peace of mind for families and their futures. However, in 2022, 106 million Americans were either uninsured or underinsured.  To seize the opportunity that

Life Insurance Sales Scripts That Deliver Results Read More »

READ MORE >
Essential Medicare Sales and Marketing Strategies

Since its introduction in 2008, Medicare Advantage has been one of the fastest-growing segments of the health insurance market. Despite that growth, it’s a hotly contested space as insurance agents

Essential Medicare Sales and Marketing Strategies Read More »

READ MORE >
Assessing the Talk Time Metric

The best call centers may have evolved into omnichannel contact centers that engage customers well beyond the traditional voice channel, but still the talk time metric gets a lot of

Assessing the Talk Time Metric Read More »

READ MORE >
Stop Spending So Much on Leads—and Start Driving More Profits

Too many call centers today are spending too much on leads. Our lead vendor friends might not love to hear me say that, but it’s the truth. And anyway, most

Stop Spending So Much on Leads—and Start Driving More Profits Read More »

READ MORE >
How to Overcome Solar Sales Challenges to Convert More Leads

Your mission is to generate solar leads with different marketing initiatives.  Or, maybe you’re trying to reach purchased leads to qualify them for solar panels and set up appointments for

How to Overcome Solar Sales Challenges to Convert More Leads Read More »

READ MORE >
Outbound Call Center Contact Rate vs Connection Rate

Whether you’re a call center manager, owner, admin, or analyst, you may be using the terms “Contact Rate” and “Connection Rate” interchangeably…

READ MORE >
HomeCraft Gutter Protection Sets Sales Records with the Power of Convoso’s Dialer Solution

HomeCraft Gutter Protection’s call center fuels demo appointments and product sales in a dozen states and counting. Their recent switch to Convoso’s dialing platform is helping their team set records

HomeCraft Gutter Protection Sets Sales Records with the Power of Convoso’s Dialer Solution Read More »

READ MORE >
Tips for Selling More Medicare Over the Phone

The American population is aging, and fast. As Baby Boomers and Gen-Xers head toward their golden years, the over-65 population is expected to more than double between 2020 and 2040,

Tips for Selling More Medicare Over the Phone Read More »

READ MORE >
How to Make the Most of Your Solar Leads – Solar Sales Webinar

The solar industry is booming, setting the stage for what the industry is calling the “Solar+ Decade.” But with so many trying to get in at the ground floor of

How to Make the Most of Your Solar Leads – Solar Sales Webinar Read More »

READ MORE >